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Account

My original premium account *snip* user name <removed - sensitive info>

password  <removed - sensitive info> has disappeared and has now been replaced with a basic account  <removed - sensitive info>. This occured after being prompted to sign out and to change password. I am livid this is costing me £9.99 per month and I'm not able to use it???

Plan

Premium

Country UK

 

Device

Samsung Galaxy S8

Operating System

 Android.

 

My Question or Issue

 

Reply
1 Reply

Hey @robparry01, and welcome to the community.

Hoppe you’re doing great!

 

Did you get an email requesting this? If you did, please verify the sender email, and a screenshot of the whole email?

 

Keep me posted 🙂

Billy-JSpotify Star
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