Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android Facebook login - Can't accept/deny cookies, screen too small

Solved!

Android Facebook login - Can't accept/deny cookies, screen too small

Device

FiiO X7

Operating System

Android 5.1.1

 

My Question or Issue

Hi folks,

 

It is impossible to login using Facebook on my FiiO device running Android 5.1.1 : The screen is too small to display the entire cookies popup. I can't scroll, unzoom, switch to landscape using the app I downloaded through the FiiO store.

 

Any help ? Do I need help from Spotify directly ? https://www.spotify.com/about-us/contact/contact-spotify-support/
I wasn't able to ask Facebook for a solution...

IMG_0346-min.png
Reply

Accepted Solutions
Marked as solution

Lol ! I successfully found how to display the entire pop up : put the device in another language (English was a good choice).

 

Case closed.

View solution in original post

2 Replies
Marked as solution

Lol ! I successfully found how to display the entire pop up : put the device in another language (English was a good choice).

 

Case closed.

Hi, little 2025 update. Your solution does not do the job anymore since the cookies pop up got even bigger and still no way to scroll it down... What worked for me was to log out on Facebook app then log in spotify via Facebook account...

For detail I am on a freshly up to date Pocophone F1

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random