Bank account

[GC34]

I've just received an email telling than my Spotify subscription is temporary cancelled. I know that the problem is the bank account so I changed it into another one in my Apple account so I would like to know if I have to change anything else in my Spotify account.

Thanks in advance.

[Alejandro_C]

Hey there, thanks for contacting us!

We've checked your account and seen that the the last payment attempt through iTunes didn't go through successfully. You can contact Apple directly for more info. In the meantime, you can subscribe directly through us here: www.spotify.com/premium.

Let us know if we can help you with anything else. 

[GC34]

Hello Alealejandro,


Apple told me that the payment went successfully. As I didn't have Spotify service available, I cancelled the subscription because I have just paid but I can't use it.