Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4484 Views
0 replies
9 likes
Security

4484 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
3 weeks ago
chiccawith2cs
Visitor
463907 Views
974 replies
110 likes
Account

463907 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205252 Views
119 replies
117 likes
Account

1205252 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112986 Views
72 replies
12 likes
Account
Login
Premium

112986 Views
72 replies
12 likes

Can't Log On

Can't log on. Password doesn't work. Tried three times to change my password, but I get message "expired" even thought I click the link within a second of receiving the email. Starting to get pissed off. Going to try one more time but then I'm done.

mfarley
Newbie
Can't log on. Password doesn't work. Tried three times to change my password, but I get message "expired" even thought I click the link within a second of receiving the email. ...
2016-07-15 5:27:45 PM
115 Views
0 replies
0 likes
Account

115 Views
0 replies
0 likes

Following Family Members

Why do I not see my family member (wife) in my Spotify Follow / Friends list? I would simly like to follow her music selections (and she, mine). We are both on Facebook (friends) and we are in the same Spotify Family Account (each with respective acc...

lyle_labardee
Newbie
Why do I not see my family member (wife) in my Spotify Follow / Friends list? I would simly like to follow her music selections (and she, mine). We are both on Facebook (friends) and we are in ...
2016-07-15 5:19:50 PM
2016-07-15 5:23:46 PM
tydan08
Casual Listener
190 Views
1 replies
0 likes
Other

190 Views
1 replies
0 likes

Solved!! Dual account?

I am a spotify premium subscriber, but today was asked to log in for first time ever, when i did its like a brand new account, all playlists gone, iv tried logging out and back in but to no avail, how do u open a query with spotify??

Conortwomey
Newbie
I am a spotify premium subscriber, but today was asked to log in for first time ever, when i did its like a brand new account, all playlists gone, iv tried logging out and back in but to no avail, ho...
2016-07-15 4:34:40 PM
2016-07-15 5:08:05 PM
Maxim
Spotify Star
667 Views
1 replies
0 likes
Premium

667 Views
1 replies
0 likes

What happened to unlimited?

I'm looking at buying Spotify as a gift for others. However, it looks like the Unlimited option is no longer being offered to new users and the e-card gift option only works for Premium. Is Spotify Unlimited being phased out? If so, what happens to u...

GranfalloonToyB
Newbie
I'm looking at buying Spotify as a gift for others. However, it looks like the Unlimited option is no longer being offered to new users and the e-card gift option only works for Premium. Is Spotify U...
2013-12-12 7:23:49 AM
2016-07-15 5:06:55 PM
deosbo1
Newbie
1329 Views
3 replies
0 likes
Unlimited

1329 Views
3 replies
0 likes

ME HICIERON TRIPLE CARGO Y NO RENOVARON MICUENTA

Pague el dia de ayer, mi cuenta premium & me hicieron un cargo de $300 en la tarjeta y sigo estando en spotify gratis! ayuda!

Marian_Nava
Newbie
Pague el dia de ayer, mi cuenta premium & me hicieron un cargo de $300 en la tarjeta y sigo estando en spotify gratis! ayuda!
2016-07-15 5:04:41 PM
155 Views
0 replies
0 likes
Subscription

155 Views
0 replies
0 likes

Cambio de categoría y aumento

Soy (o era) premium hace mas de un año por debito automático y ayer me cambiaron la cuenta a Free. Cuando intento recuperarla tengo que hacer todo de nuevo y encima me aplican el aumento. Que teóricamente debería venir a partir del año que viene

richarddyrin
Newbie
Soy (o era) premium hace mas de un año por debito automático y ayer me cambiaron la cuenta a Free. Cuando intento recuperarla tengo que hacer todo de nuevo y encima me aplican el aumento....
2016-07-15 4:38:25 PM
115 Views
0 replies
0 likes
Account
Premium
Subscription

115 Views
0 replies
0 likes

Solved!! I can't enter on my Premium account

I’m having trouble to access my Spotify Premium account. I signed Spotify in January 2015 and since March I can’t use the service anymore. My account wasn’t signed with Facebook. Someday, my cell phone entered on a Free Spotify account, signed with m...

andrefcastilho
Casual Listener
I’m having trouble to access my Spotify Premium account. I signed Spotify in January 2015 and since March I can’t use the service anymore. My account wasn’t signed with Facebook. Someday, my cell pho...
2015-04-09 11:52:20 PM
2016-07-15 4:32:15 PM
wvommen
Newbie
1734 Views
26 replies
0 likes
Account
Premium
Subscription

1734 Views
26 replies
0 likes

Spotify Family. Spotify claims we're not in the same country

So, yes I've checked the SPOTIFY SETTINGS and verified that we're both registered in the same country. So that's not the problem. we're on the same wifi, so no problem there. But when I try to get my daughter in to my spotify family account, I get th...

xnuttyx
Regular
So, yes I've checked the SPOTIFY SETTINGS and verified that we're both registered in the same country. So that's not the problem. we're on the same wifi, so no problem there. But when I try to get my...
2016-07-15 4:30:43 PM
205 Views
0 replies
0 likes
Account
Other
Premium
Subscription

205 Views
0 replies
0 likes

Tenho premium mais perdi meu acesso

Minha conta e premium, mais perdi minhas músicas baixadas e não consigo nem escutar mais músicas. Quero saber qual o motivo, e quero que volte minhas músicas baixadas novamente

Alandabeatriz
Newbie
Minha conta e premium, mais perdi minhas músicas baixadas e não consigo nem escutar mais músicas. Quero saber qual o motivo, e quero que volte minhas músicas baixadas novamente
2016-07-15 1:37:34 PM
2016-07-15 4:26:35 PM
Bittencourt
Spotify Star
319 Views
1 replies
0 likes
Account

319 Views
1 replies
0 likes

Cant upgrade to spotify premium family plan

After canceling my subsription renewal yesterday through itunes and spotify, it said I would be able to upgrade to spotify family today. When I tried to upgrade to the family plan, it said "Unfortunately, there is no support at the moment to make thi...

tbords5
Newbie
After canceling my subsription renewal yesterday through itunes and spotify, it said I would be able to upgrade to spotify family today. When I tried to upgrade to the family plan, it said "Unf...
2016-07-15 4:23:57 PM
118 Views
0 replies
0 likes
Subscription

118 Views
0 replies
0 likes

log in problems

My Spotify account seems to be blocked since three days. I mailed Spotify several times but I have still no answer. When I try to login, there is an error type 3, but it is not possible to reset my password. There was a problem with the payment sever...

emmsblom
Newbie
My Spotify account seems to be blocked since three days. I mailed Spotify several times but I have still no answer. When I try to login, there is an error type 3, but it is not possible to reset my p...
2016-07-15 2:55:51 PM
2016-07-15 3:47:03 PM
Maxim
Spotify Star
161 Views
1 replies
0 likes
Login

161 Views
1 replies
0 likes

Paying for premium but not able to log in

Hi, I set up a premium account and after a couple of months of paying for it it signed me out on both my devices.. My email is linked to another account and also my facebook on a free subscription.. Im not sure of the username for the one im paying f...

lydiabarron89
Newbie
Hi, I set up a premium account and after a couple of months of paying for it it signed me out on both my devices.. My email is linked to another account and also my facebook on ...
2016-07-15 3:36:11 PM
2016-07-15 3:43:53 PM
timmieschaap
Composer
179 Views
1 replies
0 likes
Account
Free
Login
Premium
Subscription

179 Views
1 replies
0 likes

Superuser Contribution Spotify won't sign me out

I tried the log out button, sign out of all devices, changing passwords and everytime my account is still accessible on the homepage (without a password). I guess this was a problem a couple years ago as well. Can someone help? Thanks

oceangrl303
Casual Listener
I tried the log out button, sign out of all devices, changing passwords and everytime my account is still accessible on the homepage (without a password). I guess this was a problem a couple years ag...
2016-07-07 9:41:56 PM
2016-07-15 3:36:56 PM
MaryC1
Spotify Legend
382 Views
8 replies
0 likes
Account
Security

382 Views
8 replies
0 likes

Spotify Connect remote volume

I have premium subscription 2 HTC One phones, a 7 and an 8, I can change tracks using connect on both phones but can't change volume from either. Option does not even present. The only device I cab remote change is when remote device is a PC. Why doe...

bull_tpk
Regular
I have premium subscription 2 HTC One phones, a 7 and an 8, I can change tracks using connect on both phones but can't change volume from either. Option does not even present. The only device I cab r...
2016-06-20 8:00:40 AM
2016-07-15 2:56:33 PM
jnigy00
Newbie
352 Views
1 replies
1 likes
Premium

352 Views
1 replies
1 likes

Spotify Family Not Working

Hello, So recently, my family has decided to get Spotify Premium using Spotify Family. With my brother and sister, it works perfectly, but when I try to redeem my code, I get a notification saying that my computer isn't in the same country as the 'sh...

Arjen1
Newbie
Hello, So recently, my family has decided to get Spotify Premium using Spotify Family. With my brother and sister, it works perfectly, but when I try to redeem my code, I get a notification ...
2016-07-15 2:53:41 PM
162 Views
0 replies
0 likes
Account
Premium

162 Views
0 replies
0 likes

Premium switched back to free???

I have been on premium for a couple of months and it auto switched me back to free?? HELP!!

Kcfit1
Casual Listener
I have been on premium for a couple of months and it auto switched me back to free?? HELP!!
2016-07-15 2:13:04 PM
2016-07-15 2:51:48 PM
Kcfit1
Casual Listener
252 Views
3 replies
0 likes
Subscription

252 Views
3 replies
0 likes

PAGUE Y SIGO SIENDO FREE :(

Realice mi pago de Premium mediante tienda de conveniencia OXXO (dineroMail) en México, y he sido estafado a más de 48 horas sigo sin servicio, sin respuesta de ningun lado, si no obtengo el servicio al menos espero recuperar mi dinero para poder pag...

MiltonRangeljr1
Newbie
Realice mi pago de Premium mediante tienda de conveniencia OXXO (dineroMail) en México, y he sido estafado a más de 48 horas sigo sin servicio, sin respuesta de ningun lado, si no obtengo el servicio...
2016-07-15 8:00:00 AM
2016-07-15 2:23:30 PM
AlmaSalazar
Newbie
215 Views
1 replies
0 likes
Account
Free
Subscription

215 Views
1 replies
0 likes

Subscribed, but not getting Premium?

I subscribed by using Apple account for one month premium but almost five days not activated to premium ????

Sulooboy69
Newbie
I subscribed by using Apple account for one month premium but almost five days not activated to premium ????
2016-07-15 2:01:15 PM
2016-07-15 2:20:49 PM
charliearchibal
Regular
198 Views
2 replies
0 likes
Premium
Subscription

198 Views
2 replies
0 likes

Help with my account

hello, I have a problem is to uninstall the app cell because I was wrong and I returned to install, but forgetful, forget my username and password reestaurar try the password but none of my emails come in, but I only gmail enters an account that is n...

Maramoran21
Newbie
hello, I have a problem is to uninstall the app cell because I was wrong and I returned to install, but forgetful, forget my username and password reestaurar try the password but none of my emails co...
2016-07-15 2:06:38 PM
175 Views
0 replies
0 likes
Account
Free
Premium

175 Views
0 replies
0 likes

Cant remember log in

Hi,I was given a perk by my network provider (Vodafone) which gave me spotify for 6 months free of charge. This has now come to and end but Vodafone assured a seamless transition. Unfortunately, I have been logged out of my account and I cannot remem...

Tomt682
Newbie
Hi, I was given a perk by my network provider (Vodafone) which gave me spotify for 6 months free of charge. This has now come to and end but Vodafone assured a seamless transition. Unfortunately, ...
2016-07-15 1:36:14 PM
2016-07-15 1:55:37 PM
Astridthea1
Newbie
291 Views
1 replies
0 likes
Login

291 Views
1 replies
0 likes

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