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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14833 Views

7 replies

11 likes

Security
  • 14833 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554106 Views

991 replies

116 likes

Account
  • 554106 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131214 Views

74 replies

12 likes

Account
Login
Premium
  • 131214 Views
  • 74 replies
  • 12 likes

Cannot Login

Hello I have a problem I started using spotify 1 or 2 months ago.I loged in with my Facebook account and now i somehow logged out and i cannot login Pls help me

Newbie

Hello  I have a problem  I started using spotify 1 or 2 months ago. I loged in with my Facebook account and now i somehow logged out and i cannot login  Pls help me

Araytha

Regular

317 Views

1 replies

0 likes

Login
  • 317 Views
  • 1 replies
  • 0 likes

Solved!! Nickname

Hello. I want to change my nickname. I signed up 2 years ago with my facebook acc.

Regular

Hello. I want to change my nickname. I signed up 2 years ago with my facebook acc.

Hubo

Community Legend

746 Views

1 replies

0 likes

Account
  • 746 Views
  • 1 replies
  • 0 likes

Solved!! All my playlists are gone and new ones are there

Hi, it's been a few days without use and now I've back to use it I've found that all my playlists from years ago are gone. Instead of that I have some other with music I've never liked or even try to listen in spotify... Never used my account other t...

Casual Listener

Hi, it's been a few days without use and now I've back to use it I've found that all my playlists from years ago are gone. Instead of that I have some other with music I've never liked or even try to...

k40s

Casual Listener

350 Views

2 replies

0 likes

Account
Security
  • 350 Views
  • 2 replies
  • 0 likes

Solved!! Wrong email address

Hi, I've had a problem with duplicate accounts. When I log into Spotify via Facebook, I get my premium account. WhenI log in using my email address, I get the free account. However, the email address shown on my Facebook account does not belong to me...

Casual Listener

Hi, I've had a problem with duplicate accounts. When I log into Spotify via Facebook, I get my premium account. WhenI log in using my email address, I get the free account. However, the email address...

Michaela661

Casual Listener

773 Views

2 replies

0 likes

Premium
  • 773 Views
  • 2 replies
  • 0 likes

playlist move from regular to premium account

Hello, I had in the past a regular spotify account with 1 login where i put the playlists of me, my son and my daughter. Recently i di dan upgrade to premium account with 5 logins. For my sun it’s the same login but for me and my daughter we have an ...

Newbie

Hello,   I had in the past a regular spotify account with 1 login where i put the playlists of me, my son and my daughter.   Recently i di dan upgrade to premium account with 5 logins.&...

tomasrex

Roadie

175 Views

1 replies

0 likes

Account
Premium
  • 175 Views
  • 1 replies
  • 0 likes

Spotify premium

Why did I charge for spotify premium when I deleted the subscription one day before the renew?

Newbie

Why did I charge for spotify premium when I deleted the subscription one day before the renew?

Maxim

Spotify Star

172 Views

1 replies

0 likes

Account
Premium
Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Change Country

Hi i have just moved home from America to australia and i am unable to change the country i am associated with. I tired changing he payment card to an Australian card but that didnt work, so i unsuscribed and tribed changing it that way but it told m...

Newbie

Hi 🙂 i have just moved home from America to australia and i am unable to change the country i am associated with. I tired changing he payment card to an Australian card but that didnt work, so i un...

tomasrex

Roadie

187 Views

1 replies

0 likes

Account
  • 187 Views
  • 1 replies
  • 0 likes

Being charged twice a month

When I originally set up my spotify account it said that the credit card payment didn't go through so I did it a second time, now I'm being charged twice a month. I only have one email account and it's the only one I used to set up my account.

Newbie

When I originally set up my spotify account it said that the credit card payment didn't go through so I did it a second time, now I'm being charged twice a month. I only have one email account and it...

user-removed

Not applicable

147 Views

1 replies

0 likes

Account
Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Premium account but getting advertising

Hi, I have a premium account, do my payments, am properly logged in, but suddenly get the advertising... please help!

Newbie

Hi, I have a premium account, do my payments, am properly logged in, but suddenly get the advertising... please help!

user-removed

Not applicable

169 Views

1 replies

0 likes

Account
  • 169 Views
  • 1 replies
  • 0 likes

Stolen email address

Somebody else used my email address to register but obviously couldnt get any further withought having access to my email account. So when i registered i just reset the password and gained access to the account. Now im stuck with someone elses user n...

Newbie

Somebody else used my email address to register but obviously couldnt get any further withought having access to my email account. So when i registered i just reset the password and gained access to ...

user-removed

Not applicable

344 Views

1 replies

0 likes

Login
  • 344 Views
  • 1 replies
  • 0 likes

Server error

Hi,My entertainment package with Vodafone was removed from my account although it should be active until 2018. I spoke to Vodafone who advised it is a technical issue on their side and can take up to a month to resolve. They advised that I could subs...

Casual Listener

Hi, My entertainment package with Vodafone was removed from my account although it should be active until 2018. I spoke to Vodafone who advised it is a technical issue on their side and can take u...

Sumoman

Casual Listener

335 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Paid for 3 months deal and only received 1 month?

So I saw a advertisement on the desktop software on spotify for 3 months for the price of 1. £10.00. When I purchased premium I checked my account only to see my subscription runs out next month? Like what?

Casual Listener

So I saw a advertisement on the desktop software on spotify for 3 months for the price of 1. £10.00.   When I purchased premium I checked my account only to see my subscription runs out next m...

ephelos

Casual Listener

1218 Views

8 replies

0 likes

Account
Premium
Subscription
  • 1218 Views
  • 8 replies
  • 0 likes

Paying for a premium account that i have no access to

I cancelled my subscription for spotify many months ago and recently i looked at my bank statements to see that spotify had been charging me for many months now. My presonal spotify account does not have premium and i am unsure whos account i am payi...

Newbie

I cancelled my subscription for spotify many months ago and recently i looked at my bank statements to see that spotify had been charging me for many months now. My presonal spotify account does not ...

osornios

Spotify Star

182 Views

1 replies

0 likes

Account
Premium
Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Very long and random User ID (FB linked)

Hi, So I downloaded the Spotify desktop App and have signed up to Spotify and am currently using the free 1 month trial, the issue I'm having is that I want to share my profile with a friend who convinced me to sign up but it's a mile long and way to...

Visitor

Hi,   So I downloaded the Spotify desktop App and have signed up to Spotify and am currently using the free 1 month trial, the issue I'm having is that I want to share my profile with a friend...

osornios

Spotify Star

507 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 507 Views
  • 1 replies
  • 0 likes

Invalid credentials in fan insights

I was in my fan insight page - about to upload a new photo - I canceled the upload because the file was too big - next thing I know - I was out of my fan insight page and it wouldn't allow me back in - I kept getting a red "invalid credentials" promp...

Newbie

I was in my fan insight page - about to upload a new photo - I canceled the upload because the file was too big  - next thing I know - I was out of my fan insight page and it wouldn't allow me b...

osornios

Spotify Star

298 Views

1 replies

0 likes

Account
  • 298 Views
  • 1 replies
  • 0 likes

Updating address for Spotify Family

Hello, My husband and I are trying to get into the same Family account. Currently, my Spotify details say that my post code is from an old address in the UK and my country is Singapore. I can't update my address in Spotify - it points me to Facebook....

Newbie

Hello,   My husband and I are trying to get into the same Family account. Currently, my Spotify details say that my post code is from an old address in the UK and my country is Singa...

osornios

Spotify Star

912 Views

1 replies

0 likes

Account
Subscription
  • 912 Views
  • 1 replies
  • 0 likes

How do I undo logging in with facebook?

My account is linked to my facebook and I can not undo it. I can log in to my Spotify at work because of this. How do I unlink with my facebook and create a regular username and password? HELPPP

Newbie

My account is linked to my facebook and I can not undo it. I can log in to my Spotify at work because of this. How do I unlink with my facebook and create a regular username and password?  HELPPP

osornios

Spotify Star

318 Views

1 replies

0 likes

Account
Login
Premium
  • 318 Views
  • 1 replies
  • 0 likes

MasterCard cancelled due to fraud.

Hi,My MasterCard was compromised on July 5th. Please verify this with MasterCard. I stopped the card and a new one should arrive this week. I cannot make use of Über either.Once received,I can carry on using my card as usual per MasterCard.In approxi...

Casual Listener

Hi, My MasterCard was compromised on July 5th. Please verify this with MasterCard. I stopped the card and a new one should arrive this week. I cannot make use of Über either. Once received,I can ca...

Shmoogies

Casual Listener

392 Views

3 replies

0 likes

Premium
  • 392 Views
  • 3 replies
  • 0 likes

Superuser Contribution Vodafone and premium portugal

HiI have a vodafone plan that gives me spotify preimum for free. It worked for about a month I think, but now it is free although it should be premium. I checked on vodafone's website and it says that I have the spotify premium offer, yet it spotify'...

Casual Listener

Hi I have a vodafone plan that gives me spotify preimum for free. It worked for about a month I think, but now it is free although it should be premium. I checked on vodafone's website and it says t...

D4rkz

Casual Listener

329 Views

2 replies

0 likes

Premium
Subscription
  • 329 Views
  • 2 replies
  • 0 likes