Boku not available

[allthefeels]

Hi, I'm trying to redeem the 3 months for €.99 promotion in Germany, but I can't pay via carrier billing. However, a friend of mine who already has an account has the option available.

[osornios]

@allthefeels

Get in touch with customer support through this link:

https://support.spotify.com/contact-spotify-support/

They'll help you sign up for the promo. They take, at the most, 24 hrs to get back to you.

Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from a no-reply address) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.

Just remember that the offer is available to users that have never had Premium on their account before (via a subscription or a trial).