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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406661 Views
  • 959 replies
  • 107 likes
  • Account
  • 406661 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176319 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176319 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100065 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100065 Views
  • 68 replies
  • 10 likes

Complicated Log In

Hi! I would just like to ask if I can change my username for the last time? I have installed spotify on my other gadgets (android) but I can't enter my username because it contains a symbol that only apple keyboard has. (the device I used to sign up ...

  • Newbie
  • Hi! I would just like to ask if I can change my username for the last time? I have installed spotify on my other gadgets (android) but I can't enter my username because it contains a symbol that only...
  • LordRollin
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Login
  • 187 Views
  • 1 replies
  • 0 likes

Paying by mobile?

Hi, Been paying via my mobile, just upgraded to Family +1 and had to put in card details. Tried selecting pay by mobile but this selection has been removed. Any ideas?Perhaps because I've upgraded so needs take first payment from a Card?

  • Newbie
  • Hi,  Been paying via my mobile, just upgraded to Family +1 and had to put in card details.   Tried selecting pay by mobile but this selection has been removed.   Any ideas? Perhaps...
  • LordRollin
  • Community Legend
  • 740 Views
  • 1 replies
  • 0 likes
  • Premium
  • 740 Views
  • 1 replies
  • 0 likes

"Your account is temporarily unavailable"

I normally log into my spotify using my facebook account, but recently spotify has been telling me "your account is temporarily unavailable. Regain access by logging in from a web browser." Well i've logged into the web browser and nothing changed. W...

  • Newbie
  • I normally log into my spotify using my facebook account, but recently spotify has been telling me "your account is temporarily unavailable. Regain access by logging in from a web browser." Well i've...
  • webber1995
  • Newbie
  • 4110 Views
  • 4 replies
  • 0 likes
  • 4110 Views
  • 4 replies
  • 0 likes

Solved!! Devices i do not recognize in the "Devices available"

Hello! Lately I have experienced some weird stuff, first off there was a weird playlist that got into my playlists. Secondly there are 2 devices i do not recognize at all in the devices available tab. One is a HTC One_m8 and the other being an iMac, ...

  • Casual Listener
  • Hello!    Lately I have experienced some weird stuff, first off there was a weird playlist that got into my playlists. Secondly there are 2 devices i do not recognize at all in the device...
  • CakeNetwork
  • Community Legend
  • 3668 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Security
  • 3668 Views
  • 3 replies
  • 0 likes

Change Username

How can I change my username?

  • Newbie
  • How can I change my username?
  • CakeNetwork
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

Stolen/Sharing Preimum Account

Hello, About a couple of months ago, a friend of mine saw i was listening to some music that i clearly never listen. first i thought i might had logged on some other device and forgot about it. so i had changed my password and never noticed someone e...

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  • Casual Listener
  • Hello,   About a couple of months ago, a friend of mine saw i was listening to some music that i clearly never listen. first i thought i might had logged on some other device and forgot a...
  • CakeNetwork
  • Community Legend
  • 246 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 246 Views
  • 3 replies
  • 0 likes

Solved!! All my Spotify playlist's are gone!! and there is not mail in my email and ur solutions dont work...

Please help me iv'e collected songs for 3 years now and when i opened it a day ago its like i did a new account please fix it or help me atleast .. would be greatful for the help i get.

  • Regular
  • Please help me iv'e collected songs for 3 years now and when i opened it a day ago its like i did a new account please fix it or help me atleast .. would be greatful for the help i get. 
  • SofiaAzizullah
  • Newbie
  • 21111 Views
  • 13 replies
  • 3 likes
  • Subscription
  • 21111 Views
  • 13 replies
  • 3 likes

Music stops after about 15 minutes

I just got premium. But on my galaxy s6 it just stop playing music can you help

  • Casual Listener
  • I just got premium. But on my galaxy s6 it just stop playing music can you help
  • timdives
  • Casual Listener
  • 478 Views
  • 3 replies
  • 0 likes
  • Premium
  • 478 Views
  • 3 replies
  • 0 likes

Still being charged for Spotify despite cancelling subscription

I cancelled my Spotify Premium in March and have since been charged the monthly fee twice. I have checked that my Premium subscription was cancelled and my account says that I am on Spotify Free. I was paying with PayPal and the regular payment was c...

  • Newbie
  • I cancelled my Spotify Premium in March and have since been charged the monthly fee twice. I have checked that my Premium subscription was cancelled and my account says that I am on Spotify Free. I w...
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Cancel account

Hi Could someone tell me what to do to cancel my account with Spotify? Thank you Really urgent

  • Casual Listener
  • Hi   Could someone tell me what to do to cancel my account with Spotify?    Thank you   Really urgent    
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

More payment options.

if you have the family plan with 2 people on it, is there a way to split the payment between the two people? so instead of one person paying each month, both people pay their half per month.

  • Newbie
  • if you have the family plan with 2 people on it, is there a way to split the payment between the two people? so instead of one person paying each month, both people pay their half per month.
  • osornios
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

Spotify family plan - streaming

Hi, I see many questions regarding wether all family members can be streaming simultaniously or not.However I cant find any answers. Please, someone advice. Questions: It says all members in a Spotify Family Plan should be able to stream at once, sep...

  • Newbie
  • Hi,    I see many questions regarding wether all family members can be streaming simultaniously or not. However I cant find any answers.  Please, someone advice.   ...
  • sarchasm
  • Newbie
  • 259 Views
  • 2 replies
  • 0 likes
  • Account
  • 259 Views
  • 2 replies
  • 0 likes

Pay By Mobile Error

I Always pay my subscriptions by Paying By Mobile but last Night i Cant Subscribe Because there's always an error "Oops Something is Went Wrong, please try again or Check out our testing Help Area"I have reloaded the page many times until now, but i ...

  • Newbie
  • I Always pay my subscriptions by Paying By Mobile but last Night i Cant Subscribe Because there's always an error "Oops Something is Went Wrong, please try again or Check out our testing Help Area" ...
  • osornios
  • Spotify Star
  • 760 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 760 Views
  • 1 replies
  • 0 likes

Subscribing to premium using iTunes

Hello everyone, I've been renewing my premium subscribtion using iTunes for the past year. but this month for some reason my premuim subscription is still pause although the payment went through sucessfully and it got decuted from my balance! I logge...

  • Newbie
  • Hello everyone,   I've been renewing my premium subscribtion using iTunes for the past year. but this month for some reason my premuim subscription is still pause although the payment went thr...
  • osornios
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 177 Views
  • 1 replies
  • 0 likes

I paid for premium 3 months ago but not working..still got billed

I paid for premium service 3 months ago and I haven't been able to use the service because app won't work on my phone.I tried removing and reinstalling to no avail. Although Spotify still has taken my money for months now. Can I be reimbursed or eith...

  • Newbie
  • I paid for premium service 3 months ago and I haven't been able to use the service because app won't work on my phone.I tried removing and reinstalling to no avail. Although Spotify still has taken m...
  • osornios
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Help! I can't remember which email address is associated with my account!

I recently subscribed to Spotify Premium. I stupidly logged out of my account and can't get back in because I don't remember my username or password. But more annoyingly I can't rememebr which email address I used when I set it up! It's rejecting all...

  • Newbie
  • I recently subscribed to Spotify Premium. I stupidly logged out of my account and can't get back in because I don't remember my username or password. But more annoyingly I can't rememebr which email ...
  • osornios
  • Spotify Star
  • 72786 Views
  • 3 replies
  • 3 likes
  • 72786 Views
  • 3 replies
  • 3 likes

Receipts and invoices

Hi! in my account I can see the receipts of my payments, but I would like to know if I can get an invoice, will be it possible? thanks!!

  • Newbie
  • Hi! in my account I can see the receipts of my payments, but I would like to know if I can get an invoice, will be it possible? thanks!!
  • osornios
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 347 Views
  • 1 replies
  • 0 likes

Double Billed

I have been billed twice on April 3rd '16 for a family account AUD 23.99. What do I need to do to fix this problem. I look forward to this being rectified at your earliest convenience. Thank you,Rob

  • Newbie
  • I have been billed twice on April 3rd '16 for a family account AUD 23.99. What do I need to do to fix this problem.   I look forward to this being rectified at your earliest convenience.&...
  • osornios
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

No bank information updated

I tried to update my bank info and my account is still blocked even when my bank says that a charge has been done. What can I do?

  • Newbie
  • I tried to update my bank info and my account is still blocked even when my bank says that a charge has been done. What can I do?
  • osornios
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium
  • 125 Views
  • 1 replies
  • 0 likes

Premium Payments suddenly stopped

Hi folks, for no reason whatsoever my account payments have stopped being charged to my debit account. I've logged in (browser) and I can see that the last payment receipt was the 3rd of May. I can also see that the lays four digits of the 'current' ...

  • Newbie
  • Hi folks, for no reason whatsoever my account payments have stopped being charged to my debit account. I've logged in (browser) and I can see that the last payment receipt was the 3rd of May. I can a...
  • osornios
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 258 Views
  • 1 replies
  • 0 likes