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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1557 Views
  • 0 replies
  • 7 likes
  • Security
  • 1557 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445606 Views
  • 970 replies
  • 108 likes
  • Account
  • 445606 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198919 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198919 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108209 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108209 Views
  • 70 replies
  • 11 likes

cant log in?

Hi, I can't log into my account? I had a issue with payment. I just wanted to pay for a month but ended up paying for a month and a whole year. The bank got my money back. But now I can't log into my account? I'm willing to pay for monthly service. I...

  • Newbie
  • Hi, I can't log into my account? I had a issue with payment. I just wanted to pay for a month but ended up paying for a month and a whole year. The bank got my money back. But now I can't log into my...
  • LordRollin
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 187 Views
  • 1 replies
  • 0 likes

Changing contract details after turning 18

Hi,So I got Spotify Premium when I was still a minor, so I had to give my mother's details. Now I'm 18, almost 19 and I'd like to change that so the contract won't be with my mother anymore, but with me.I cannot find a way to do that without having t...

  • Newbie
  • Hi, So I got Spotify Premium when I was still a minor, so I had to give my mother's details. Now I'm 18, almost 19 and I'd like to change that so the contract won't be with my mother anymore, but wi...
  • LordRollin
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Spotify not registering I'm a student

I am trying to get the student promo but it tells me I'm not a student and to check my standings at the school. Can someone please help me with how to get it to go through as a student?

  • Newbie
  • I am trying to get the student promo but it tells me I'm not a student and to check my standings at the school. Can someone please help me with how to get it to go through as a student?
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Hi, since yesterday someone is connecting at Spotify with my account, he change my mail and passeport but I can still connect with my Facebook, what can I do ? Can't change something in my profile.Sorry if my english isn't perfect, I'M not englishTy ...

  • Newbie
  • Hi, since yesterday someone is connecting at Spotify with my account, he change my mail and passeport but I can still connect with my Facebook, what can I do ? Can't change something in my profile. ...
  • user-removed
  • Not applicable
  • 648 Views
  • 1 replies
  • 0 likes
  • Account
  • 648 Views
  • 1 replies
  • 0 likes

Language

I live in Spain but don't speak Spanish When I go to support site. It comes up in Spanish with no apparent way to change language. Same with my account page. Help please.

  • Casual Listener
  • I live in Spain but don't speak Spanish When I go to support site. It comes up in Spanish with no apparent way to change language. Same with my account page. Help please.
  • Jimros
  • Casual Listener
  • 256 Views
  • 4 replies
  • 0 likes
  • Account
  • 256 Views
  • 4 replies
  • 0 likes

Subscriptions Vodafone Italy

Good evening, I started a promotion with Vodafone Italy that includes a free year of Spotify; when I try to activate my account appears a message that says I have already received the offer. I contacted several times the Vodafone but the answer has a...

  • Casual Listener
  • Good evening, I started a promotion with Vodafone Italy that includes a free year of Spotify; when I try to activate my account appears a message that says I have already received the offer. I contac...
  • osornios
  • Spotify Star
  • 319 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 319 Views
  • 3 replies
  • 0 likes

Delete this account

I would like to perminately delete this account

  • Newbie
  • I would like to perminately delete this account
  • user-removed
  • Not applicable
  • 316 Views
  • 4 replies
  • 0 likes
  • 316 Views
  • 4 replies
  • 0 likes

Deleting my current accout

Hi all, I am trying to delete my current spotify account but it's kind of impossible to find out how and do it. I want to delete my account because it's linked to my Facebook and I don't want to use Facebook anymore, so this link has to be removed to...

  • Newbie
  • Hi all,   I am trying to delete my current spotify account but it's kind of impossible to find out how and do it.   I want to delete my account because it's linked to my Facebook and I ...
  • user-removed
  • Not applicable
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 283 Views
  • 1 replies
  • 0 likes

Spotify Charges

Hey, is there really not a billing line I can call? For some reason, I pay $13.99 CAN per month but the website says $9.99 a month? Any reason for the difference in pricing? Am I just special?

  • Newbie
  • Hey, is there really not a billing line I can call?  For some reason, I pay $13.99 CAN per month but the website says $9.99 a month?  Any reason for the difference in pricing?  Am I ju...
  • user-removed
  • Not applicable
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Student charged £9.99 after only 7 months at £4.99

Hi, I am subscribed to spotify using the student discount however today I was reverted back to the full payment after only 7 months of being at £4.99. It was my understanding that this should only happen after 12 months? I will continue to be a stude...

  • Casual Listener
  • Hi,    I am subscribed to spotify using the student discount however today I was reverted back to the full payment after only 7 months of being at £4.99. It was my understanding that this...
  • LordRollin
  • Community Legend
  • 267 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 267 Views
  • 3 replies
  • 0 likes

Changing country and card details

I am having problems changing my location. I have just come from New Zealand and cannot change my location back to the uk, when I try to edit my location I simply cannot click on the country option. I try to change my card details to my uk card but o...

  • Newbie
  • I am having problems changing my location. I have just come from New Zealand and cannot change my location back to the uk, when I try to edit my location I simply cannot click on the country option. ...
  • Laura
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

Premium payment failure

Okay so I had Spotify premium and my last payment didn't go through because the money wasn't in there I'm not trying to set up premium again and put in my card I was using before and it says there's a problem with my payment provider and that "they'r...

  • Newbie
  • Okay so I had Spotify premium and my last payment didn't go through because the money wasn't in there I'm not trying to set up premium again and put in my card I was using before and it says there's ...
  • user-removed
  • Not applicable
  • 172 Views
  • 1 replies
  • 0 likes
  • Premium
  • 172 Views
  • 1 replies
  • 0 likes

Student Status wird Full Price

I have a verified students account but last time I payed 9,99 for some reason. All bills before are fine and my status is still on status, also on the German verification site unidays. I already contacted Spotify, but they tell me to post my problem ...

  • Casual Listener
  • I have a verified students account but last time I payed 9,99 for some reason. All bills before are fine and my status is still on status, also on the German verification site unidays. I already cont...
  • TheSim
  • Casual Listener
  • 187 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 187 Views
  • 2 replies
  • 0 likes

Uni days Student discount won't work on my new Spotify account

I used my unidays student discount on a Spotify account and then I cancelled that and now it's back to a free account not premium but whenever I try to use my discount on my new account it says "your student credentials are already associated with an...

  • Casual Listener
  • I used my unidays student discount on a Spotify account and then I cancelled that and now it's back to a free account not premium but whenever I try to use my discount on my new account it says "your...
  • Bm12
  • Casual Listener
  • 398 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 398 Views
  • 2 replies
  • 0 likes

Troubles logging in - Error code 101

I'm not quite sure if this is the right place to put this, but I don't know anywhere else it would fit. I apologize if this isn't the right place. I've been on Spotify for a long time and haven't had any issues with the program at all until now. It s...

  • Newbie
  • I'm not quite sure if this is the right place to put this, but I don't know anywhere else it would fit. I apologize if this isn't the right place.    I've been on Spotify for a long time ...
  • LordRollin
  • Community Legend
  • 587 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 587 Views
  • 1 replies
  • 0 likes

Cancelled premium but still getting charged?

I cancelled my premium subscription 2 weeks ago, and nowhere did it say my account would be charged another time.All anywhere said was that you can cancel ANYTIME. How do I contact an actual staff member of spotify in regards to my acocunt. I'm not h...

  • Newbie
  • I cancelled my premium subscription 2 weeks ago, and nowhere did it say my account would be charged another time. All anywhere said was that you can cancel ANYTIME.  How do I contact an actu...
  • user-removed
  • Not applicable
  • 261 Views
  • 2 replies
  • 0 likes
  • Account
  • 261 Views
  • 2 replies
  • 0 likes

Deleted app on accident can't log back in

So I sat on my iPhone in the car and deleted my Spotify app. I redownladed it but I don't remember the username or password to the account. I pay the premium amount every month also so maybe that will help? Someone help me please!!! Thanks.

  • Casual Listener
  • So I sat on my iPhone in the car and deleted my Spotify app. I redownladed it but I don't remember the username or password to the account. I pay the premium amount every month also so maybe that wil...
  • user-removed
  • Not applicable
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 207 Views
  • 1 replies
  • 0 likes

Starbucks trial

I've tried get the trial subscription from Starbucks but instead I got one month not three.And no star code.

  • Casual Listener
  • I've tried get the trial subscription from Starbucks but instead I got one month not three. And no star code.
  • Carlos
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 230 Views
  • 1 replies
  • 0 likes

Canceling Spotify Family

Greetings,I've been using spotify family plan (me + 1 other person) for the past month and now I want to completely cancel my premium. I don't want neither the family plan or normal Premium but I can't seem to find the option to do it. I tried going ...

  • Casual Listener
  • Greetings, I've been using spotify family plan (me + 1 other person) for the past month and now I want to completely cancel my premium. I don't want neither the family plan or normal Premium but I c...
  • KatesHere
  • Community Legend
  • 242 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 242 Views
  • 3 replies
  • 0 likes

Adding my daughter as family plus 1

I have had spotify premium for 1 year, listening of my Samsung. I also had signed in to my daughters iPhone for the same account. I have now upgraded to family, I have invited my daughter. I have deleted the app and everything from her iPhone. Howeve...

  • Casual Listener
  • I have had spotify premium for 1 year, listening of my Samsung. I also had signed in to my daughters iPhone for the same account. I have now upgraded to family, I have invited my daughter. I have del...
  • Algee
  • Roadie
  • 334 Views
  • 3 replies
  • 0 likes
  • Account
  • 334 Views
  • 3 replies
  • 0 likes