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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So I know a while back I signed up for the free three month trial. But I also thought I canceled it. It looked as though I was still being charged for it, even though I wasn't getting any of the benefits of being a premium member. I went to subscript...
I upgraded to the family plan and I'm trying to invite my mother. I created her an account using spotify new zealand, but it's set the country in the US. I am unable to change the country in account settings. When I click the drop-down list there are...
Title.I've emailed support waiting on reply but it is very frustrating.Used UNIDAYS 50% off for students.
There must be a problem with my monthly payment method after using the free trial. Maybe it's my accounts balance. So I purchased a code but i am not able to redeem it This is what my subscription page says: You have got an active subscription.You su...
Hi,I am trying to deactivate my Facebook account, so want to disconnect my Spotify account from it. I keep trying to send the "set password" email to myself, which always says it's been sent to my email address, but I have nothing in my inbox or junk...
Hi,I forgot my account in Spotify. I have a subscription but i logged out the account then i logged in my previous account that has no subscription
I already change my pay method and I receive a message of my bank that the charge was made, but in the page of spotify said that they didn't make the transaction.When I enter to spotify said that my premium suscription is in pause. Can you help me?, ...
Hello,I have tried to upgrade my subscription from free to premium with my paypal account. I am unable to do this for soem reason. I am loggign in with facebook and there are sufficient funds in my account. I have also tried usign my credit card. It ...
I have signed up for Spotify premium but when I skip to many songs it says you need to unlock Spotify premium..,can you pleasefix this problem?
have no idea why I'm being billed? I may have downloaded it to my phone, but I never used it. I never signed up for an account. And most importantly, how in the world did they get my credit card information??
I got a premium account, but it still says free and I've tried everything! I logged out and logged back in, I deleted the app and I got it again, and I've tried everything. I only have one account and it's through my Facebook so I'm very frustrated t...
I cancelled my membership more than a month or 2 ago and I still got charged for that membership because I don't need it anymore
Spotify has, without telling me, cancelled my subscription and is demanding a higher price. I'm not sure which one of these pisses me off more. Besides not receiving any email receipts or contact, I've still been getting billed until this month, Spot...
Hello, I have a problem with my account , I paid by credit card and made me the charge but still do not have premium ... Can you help please?
My premium subscription just renewed today but I cancelled it, will I get my money back since it automatically took cash from my card and did not want a premium subscription for this month anyways?
Hey, My starred playlist is gone on my Spotify and i had over 600 songs on it and i realy want it back! Can you guys please help me get all my music back!
I was listening to spotify on my iOS device today this morning. Soon after, I tried to open spotify back up and my password was no longer working. I tried to send a recovery email but the emails I use do not have an email from spotify, help?
Hi, I have two Premium subscriptions currently being charged to my account but want to cancel the most recent one so that it does not renew at the next payment window. The second account is on another device and account that I can't access but it's m...
I want to switch to a family plan but it always tells me unfortunately we are unable to help at assist at this time. Any ideas????
HIi have been charged twice for my subscriptiion and it still hasnt been applied to my spotify account