Can not log due to country specification

[user-removed]

Hi, i am trying to log into my account but Spotify is saying that I am in a different country than my account but I am not and when a go see in my account online it is the right one

[Maxim]

Hey @user-removed,

Can you please post a screenshot of the error message?

Thank you!

[user-removed]

It says can not take screenshot du to security policy

[Maxim]

That's odd.

Are you trying to log into Spotify using:

1. username and password
2. email address and password
3. via Facebook

Let me know! 🙂

[user-removed]

Both are doing the same thing I am using the application on my phone
galaxy s8

[Maxim]

I'd recommend performing a reinstallation of the Spotify app and deleting the app cache on your device before you try to log in again.

https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/

Also, please try logging in with your username and password instead of your email address and password 🙂