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Can remember username nor email address

Can remember username nor email address

Hi, good day! how can i retrieve my email address / username ? I accedentally log out my account , i cant remember my emaill add, and i also avail a premium already, kindly help me on this.. i print screen my order# 195030492543071.. i hope this could help..
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3 Replies

@amycaranguian

 

Do you get email receipts for your subscription purchases? In them, the Spotify username you're paying for:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.

osorniosSpotify Star
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Hi, good day. Thank you for responding but my problem is i didn't open that
email ,i tried to input all possible email but still not working.

Is there's any possible way ? All i can remember that, it has 1988 in that
email adress.

@amycaranguian

 

Contact support using this alternative contact form so they can help you.

 

https://support.spotify.com/contact-spotify-anonymous/

 

Make sure you are logged out of any Spotify account when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

If you get an automated reply email telling you to check the help section or the Community, you need to reply directly to support@spotify.com

 

Support usually replies within 24-48 hours. Don't forget to check your spam folder for responses as they may end up there.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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