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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554953 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131282 Views
74 replies
12 likes
I'm being charged twice every month, one thru a bank auto draft and also thru paypal. The email Spotify uses for my account is closed and I have no way to reach them. Correct email is lannefolsom@gmail.com
I'm being charged twice every month, one thru a bank auto draft and also thru paypal. The email Spotify uses for my account is closed and I have no way to reach them. Correct email is lannefolsom@gma...
Roadie
152 Views
1 replies
0 likes
I bought a Spotify Coupon Card and I can't use it, because of the new update.. Pls help! I wonna use my code!!!
I bought a Spotify Coupon Card and I can't use it, because of the new update.. Pls help! I wonna use my code!!!
Community Legend
405 Views
1 replies
0 likes
Hi i upgraded to premium and got the month free.It states the costs are $11.99 per month but i have been charged $17.99.Can someone please let me know why
Hi i upgraded to premium and got the month free. It states the costs are $11.99 per month but i have been charged $17.99. Can someone please let me know why
Community Legend
321 Views
4 replies
0 likes
My girlfriend and I have two premiums which I pay for with my bank card Mine renews on the 11th of each month Hers renews on the 24th of each month I understand that I have to cancel her premium, wait for the 24th to be able to get her on the family ...
My girlfriend and I have two premiums which I pay for with my bank card Mine renews on the 11th of each month Hers renews on the 24th of each month I understand that I have to...
Newbie
569 Views
2 replies
0 likes
I wanted to change my email but it said the new one was already being used. When I tried logging in with that email, it said that there are no accounts with that email.
I wanted to change my email but it said the new one was already being used. When I tried logging in with that email, it said that there are no accounts with that email.
Roadie
244 Views
1 replies
0 likes
Both me and my sister have a spotify account. I was upgrading mine to premium and when the transaction was over I found out that the logged account was my sister's and I had paid for a month of premium to hers.She lready is a premium customer and had...
Both me and my sister have a spotify account. I was upgrading mine to premium and when the transaction was over I found out that the logged account was my sister's and I had paid for a month of premi...
Roadie
229 Views
1 replies
0 likes
have a new credit card but when I click on the link to update payment details to enter new card details it doesn't connect...just an endlessly spinning wheel!
have a new credit card but when I click on the link to update payment details to enter new card details it doesn't connect...just an endlessly spinning wheel!
Newbie
210 Views
2 replies
0 likes
So I want to get the student discount but my semester doesn't start until August. Would I be able to get the 3 months of 99¢ Spotify premium and then switch to the student discount once my semester starts?
So I want to get the student discount but my semester doesn't start until August. Would I be able to get the 3 months of 99¢ Spotify premium and then switch to the student discount once my semester s...
Community Legend
310 Views
1 replies
0 likes
Logged into my spotify premium today and all my starred songs have been earsed. Tried to log into my iphone account and the same thing happened. Bit gutted as there were quite a lot of songs.
Logged into my spotify premium today and all my starred songs have been earsed. Tried to log into my iphone account and the same thing happened. Bit gutted as there were quite a lot of songs.
Newbie
401 Views
3 replies
0 likes
I just wanted to voice my appreciation to the support team at support@spotify,com with looking into some billing issues I had and taking immediate action with refundng my monies. I had to be patient but they came through with flying colors. Cheers an...
I just wanted to voice my appreciation to the support team at support@spotify,com with looking into some billing issues I had and taking immediate action with refundng my monies. I had to be ...
Newbie
357 Views
4 replies
1 likes
I signed up for the $0.99 for 3 months subscription but I'm getting charged $10.69/month!! I'm so annoyed you guys don't have a call service
I signed up for the $0.99 for 3 months subscription but I'm getting charged $10.69/month!! I'm so annoyed you guys don't have a call service
151 Views
0 replies
0 likes
Hi Spotify, I don't have Facebook but I really would like to have a profile picture. Is that possible?
Hi Spotify, I don't have Facebook but I really would like to have a profile picture. Is that possible?
Spotify Star
191 Views
1 replies
0 likes
Good morning, I received a notification from my bank last night that my Debit Card was fraudulently used in another state. Thankfully, the charge never hit my account and they caught it immediately. The problem is that they closed out that card ASAP ...
Good morning, I received a notification from my bank last night that my Debit Card was fraudulently used in another state. Thankfully, the charge never hit my account and they caught it imme...
175 Views
0 replies
0 likes
It's like it doesn't even exist. I've tried to retrieve my password, but shows that the username that I provided is not associated with an active Spotify account . The same with my email. I have a premium subscription and the account and playlists ar...
It's like it doesn't even exist. I've tried to retrieve my password, but shows that the username that I provided is not associated with an active Spotify account . The same with my email. I have a pr...
194 Views
0 replies
0 likes
Whenever I try to log in it says that I appear to be in another country. I am in the USA, haven't left the USA for over 3 years, and my profile says USA. However, the other day, I was getting a bunch of German music suggestions, which struck me as od...
Whenever I try to log in it says that I appear to be in another country. I am in the USA, haven't left the USA for over 3 years, and my profile says USA. However, the other day, I was getting a bunch...
Roadie
245 Views
1 replies
0 likes
So I bought an iTunes card and I went into the Spotify app and I made it so the premium feature window come up and I hit upgrade and it just closes out and won't let me upgrade.
So I bought an iTunes card and I went into the Spotify app and I made it so the premium feature window come up and I hit upgrade and it just closes out and won't let me upgrade.
Community Legend
294 Views
3 replies
0 likes
Hey there, unfortunately i cant pay the 99Cent to get 3 month trial. When I get linked to PayPal and press "approve and pay" in Paypal i got back to the "get your 3 month for 99Cent - pay now" page. There isn't any explation why it does not work. Hav...
Hey there, unfortunately i cant pay the 99Cent to get 3 month trial. When I get linked to PayPal and press "approve and pay" in Paypal i got back to the "get your 3 month for 99Cent - pay no...
Newbie
899 Views
3 replies
1 likes
Hey, My account has a strange email associated with it, and I can't seem to change it. Otherwise I haven't noticed any foreign playlists or other activity. How can I change my email and make sure my account is secure? Greg
Hey, My account has a strange email associated with it, and I can't seem to change it. Otherwise I haven't noticed any foreign playlists or other activity. How can I change my email...
389 Views
0 replies
0 likes
Has anyone else gotten e-mail from Spotify saying that: "We haven’t been able to renew your Spotify subscription. Unfortunately, this is because there’s a problem with your PayPal account." I checked my PayPal account, though I knew it is OK, as I us...
Has anyone else gotten e-mail from Spotify saying that: "We haven’t been able to renew your Spotify subscription. Unfortunately, this is because there’s a problem with your PayPal account." ...
Casual Listener
667 Views
3 replies
0 likes
Ok so this all started by me not knowing how to renew my premium i later learned that I needed to go into my settings to renew it and so I did. But when I got on my account it says that I don't have it. I've already tried signing out and re downloadi...
Ok so this all started by me not knowing how to renew my premium i later learned that I needed to go into my settings to renew it and so I did. But when I got on my account it says that I don't have ...
219 Views
0 replies
0 likes
