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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407221 Views
  • 959 replies
  • 107 likes
  • Account
  • 407221 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176762 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176762 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100151 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100151 Views
  • 68 replies
  • 10 likes

Overdraft fee even though I cancelled subscription

I cancelled my Spotify subscription a day before it was supposed to renew and do not have Spotify Premium, yet was charged $10. I now owe my bank $44 due to this charge and need it reversed in order to clear up the overdraft. Help would be greatly ap...

  • Newbie
  • I cancelled my Spotify subscription a day before it was supposed to renew and do not have Spotify Premium, yet was charged $10. I now owe my bank $44 due to this charge and need it reversed in order ...
  • 132 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 132 Views
  • 0 replies
  • 0 likes

Plan familiar teniendo promoción activa

Hola, tengo activa la promoción de PlayStation de 3 meses por 0.99€.El problema es que mi familia quiere hacer el plan familiar, y no estoy seguro de lo que pasará con la promoción que yo ya tengo activa.¿Se me acumulan los meses? ¿Se me desactiva la...

  • Visitor
  • Hola, tengo activa la promoción de PlayStation de 3 meses por 0.99€. El problema es que mi familia quiere hacer el plan familiar, y no estoy seguro de lo que pasará con la promoción que yo ya tengo ...
  • 122 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 122 Views
  • 0 replies
  • 0 likes

3 Month Premium

I'm registering for the 3 month .99 premium and I keep putting all my credit card info in (correctly) and everytime I go to hit "Start my spotify premium" it says oops something went wrong. I tried going on different web browsers but the same thing k...

  • Newbie
  • I'm registering for the 3 month .99 premium and I keep putting all my credit card info in (correctly) and everytime I go to hit "Start my spotify premium" it says oops something went wrong. I tried g...
  • jesred2001
  • Casual Listener
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 158 Views
  • 1 replies
  • 0 likes

Can't change my payment details

My Visa has expired and I need to change my payment details however the website wont let me. It does not display the boxes in which I am suppose to enter my new card details. The only thing that displays is the circle loading. I've tried several time...

  • Newbie
  • My Visa has expired and I need to change my payment details however the website wont let me. It does not display the boxes in which I am suppose to enter my new card details. The only thing that disp...
  • rx8191
  • Newbie
  • 168 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Family - playlists

Hi - I'd like to know if the accounts in the Family package will be separte or if they will all be the same? Will each person on the account have their own username and spotify presence ie profile pic, profile, community access etc? Thank you

  • Newbie
  • Hi - I'd like to know if the accounts in the Family package will be separte or if they will all be the same? Will each person on the account have their own username and spotify presence ie profile pi...
  • kbrooksc
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Other
  • 222 Views
  • 1 replies
  • 0 likes

I've subscribe my account for 3 months but it expires in 2?

Hi! I've subscribe my account today, 31/05/2016, and in my account options it says that it expires the 31/07/16 intead of the 31/08/16, why? Please help me, I've paid the 0,99$ for 3 months, not for 2 Thanks and regards

  • Casual Listener
  • Hi!   I've subscribe my account today, 31/05/2016, and in my account options it says that it expires the 31/07/16 intead of the 31/08/16, why?   Please help me, I've paid the 0,99$...
  • diego_sp9
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 220 Views
  • 2 replies
  • 0 likes

Solved!! cancellare profilo

Scrivo e mi risponde una mail generata elettronicamente e Non capisco se e quando verrà eliminato il mio account.

  • Visitor
  • Scrivo e mi risponde una mail generata elettronicamente e Non capisco se e quando verrà eliminato il mio account.
  • user-removed
  • Not applicable
  • 542 Views
  • 7 replies
  • 0 likes
  • 542 Views
  • 7 replies
  • 0 likes

Eliminar mi cuenta spotify permanentemente

Hola,Quiero eliminar mi cuenta spotify permanentemente y todos los datos asociados a ella. Support_spotify.com me ha mandado un correo automático indicando que en esta comunidad será resuelta mi consulta. Por favor, desearía que eliminen mi cuenta de...

  • Visitor
  • Hola, Quiero eliminar mi cuenta spotify permanentemente y todos los datos asociados a ella.   Support_spotify.com me ha mandado un correo automático indicando que en esta comunidad será resu...
  • user-removed
  • Not applicable
  • 459 Views
  • 2 replies
  • 0 likes
  • Account
  • 459 Views
  • 2 replies
  • 0 likes

My photo is not displayed

I have my Spotify connected through my Facebook account, however, my photo still isn't showing up on my Spotify account. I see that this problem existed way back in 2013 via posts here and there is STILL a problem. It's been several weeks and has nev...

  • Newbie
  • I have my Spotify connected through my Facebook account, however, my photo still isn't showing up on my Spotify account. I see that this problem existed way back in 2013 via posts here and there is S...
  • anjieeeeeeeeee
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Premium Offline Music

Hello, Having only 2 devices connected to my premium account, I start getting really irritated by their very frequent "updates", at least once in a month so far, making all the offline songs I downloaded disappear. This actually makes me wonder more ...

  • Newbie
  • Hello,    Having only 2 devices connected to my premium account, I start getting really irritated by their very frequent "updates", at least once in a month so far, making all the offline...
  • 102 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 102 Views
  • 0 replies
  • 0 likes

Spotify ohne Facebook

Liebe Leute! Anfangs habe ich ein Profil über Facebook angelegt und bin nach recht kurzer Zeit direkt Premium-Kunde geworden. Nun möchte ich allerdings meinen Facebook-Account dauerhaft löschen und kann trotz ordnungsgemäßer Zahlung für diesen Monat ...

  • Casual Listener
  • Liebe Leute! Anfangs habe ich ein Profil über Facebook angelegt und bin nach recht kurzer Zeit direkt Premium-Kunde geworden. Nun möchte ich allerdings meinen Facebook-Account dauerhaft löschen ...
  • Leonstelzer
  • Newbie
  • 553 Views
  • 5 replies
  • 0 likes
  • 553 Views
  • 5 replies
  • 0 likes

Login

It won't let me login to my iPhone app I try reinstalling to app ... I can login to a of to see my account on a computer but can't get into Spotify app . I get 2 errors one saying this email is already registered .

  • Newbie
  • It won't let me login to my iPhone app I try reinstalling to app ... I can login to a of to see my account on a computer but can't get into Spotify app . I get 2 errors one saying this email is alrea...
  • anjieeeeeeeeee
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • Login
  • 157 Views
  • 1 replies
  • 0 likes

Spotify can't management payment via Paypal

Hi! I'm a Spanish Spotify user since 2011-05-04. Today I opened the Spotify PC-client and I received a message in a yellow bar at the top with an error. This message indicates that Spotify had not been able to pay my monthly subscription and that I h...

  • Casual Listener
  • Hi! I'm a Spanish Spotify user since 2011-05-04. Today I opened the Spotify PC-client and I received a message in a yellow bar at the top with an error. This message indicates that Spo...
  • MGProchin
  • Casual Listener
  • 1214 Views
  • 7 replies
  • 0 likes
  • 1214 Views
  • 7 replies
  • 0 likes

Getting Premium with Spark but not working

I previously had premium working on my old phone but now i have got a new phone and cannot get premuim working. all my playlists are there but not premium. Please help me fix this.

  • Newbie
  • I previously had premium working on my old phone but now i have got a new phone and cannot get premuim working. all my playlists are there but not premium.   Please help me fix this.
  • 205 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 205 Views
  • 0 replies
  • 0 likes

Problema al hacerme premium

Hola, he recibido un correo indicandome que podia tener 3 meses de spotify premium por 9,99. He realizado el pago de dicha cantidad, pero en mi cuenta me dice que se me renovará automaticamente el día 30/6, es decir, de aqui a un mes. Podrian revisar...

  • Newbie
  • Hola, he recibido un correo indicandome que podia tener 3 meses de spotify premium por 9,99. He realizado el pago de dicha cantidad, pero en mi cuenta me dice que se me renovará automaticamente el dí...
  • MattSuda
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Banned in Facebook

Dear customer service, a friend of mine got banned in Facebook and can not enter Spotify any more cause he was connected by Facebook. He can not even contact you to ask what he can do.

  • Newbie
  • Dear customer service, a friend of mine got banned in Facebook and can not enter Spotify any more cause he was connected by Facebook. He can not even contact you to ask what he can do.
  • MattSuda
  • Spotify Star
  • 230 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 230 Views
  • 2 replies
  • 0 likes

Spotify premium payment

Hi, I tried to subscribe for the premium account today, but it doesn´t work because spotify doesn´t accept my creditcard. The problem is that I study in the Netherlands but my main residence is still in Germany and so my credit card is also a German ...

  • Newbie
  • Hi,   I tried to subscribe for the premium account today, but it doesn´t work because spotify doesn´t accept my creditcard. The problem is that I study in the Netherlands but my main residence...
  • MattSuda
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Premium
  • 195 Views
  • 1 replies
  • 0 likes

Premium account doesn't work all of a sudden

Hi,All of a sudden I get Error code:3 and it says that my account name or password is wrong. It has been working for the last 2 years and I haven't changed anything. When loggin in to Spotify from my computer desktop it works for 2 seconds then this ...

  • Regular
  • Hi, All of a sudden I get Error code:3 and it says that my account name or password is wrong. It has been working for the last 2 years and I haven't changed anything. When loggin in to Spotify fro...
  • MattSuda
  • Spotify Star
  • 232 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 232 Views
  • 3 replies
  • 0 likes

Pay for premium with iTunes card

I always use an iTunes card to renew my subscription but for some reason it's not even an option?? I already payed for my iTunes card. I know it's more expensive but I don't have a credit card or anything. I'm going on a road trip tomorrow morning an...

  • Newbie
  • I always use an iTunes card to renew my subscription but for some reason it's not even an option?? I already payed for my iTunes card. I know it's more expensive but I don't have a credit card or any...
  • MattSuda
  • Spotify Star
  • 284 Views
  • 2 replies
  • 0 likes
  • Premium
  • 284 Views
  • 2 replies
  • 0 likes

Premium account in China

HI, I'm about to work in China next week, and I need to check if my account still works in China? Heard there are many services blocked in China including FB & Spotify. Can anyone help me clarify this? Thx

  • Newbie
  • HI,   I'm about to work in China next week, and I need to check if my account still works in China?   Heard there are many services blocked in China including FB & Spotify. Can anyo...
  • MattSuda
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • Premium
  • 412 Views
  • 1 replies
  • 0 likes