Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

can't change my payment option

can't change my payment option

have a new credit card but when I click on the link to update payment details to enter new card details it doesn't connect...just an endlessly spinning wheel!
Reply
2 Replies

Hey @dramorrow! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried to use a different browser or clearing your browser cache/cookies?

Let us know if that helps, thanks! ^^

 

Peace

Can anyone tell me why i cannot activate my card (10euro)? I can't see anymore in the payment options 'redeem your code ?? thx Lesly

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random