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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80349 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653669 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734070 Views
18 replies
29 likes
Help someone hacked my account, and changed the email. I was using Facebook login, because I forgot my account info. I don't know if they changed the password. I need serious help, becasue they also deleted all of my songs....please help.
Help someone hacked my account, and changed the email. I was using Facebook login, because I forgot my account info. I don't know if they changed the password. I need serious help, becasue they also ...
Spotify Star
368 Views
3 replies
0 likes
Hello, I'm having issues signing up for premium for my second account. Not sure if this is a Spotify payment limitation. Are users allow to subscribe to premium for multiple accounts by using the same credit card? Thanks
Hello, I'm having issues signing up for premium for my second account. Not sure if this is a Spotify payment limitation. Are users allow to subscribe to premium for multiple accounts by...
Spotify Star
681 Views
3 replies
0 likes
Hi! I need to change my country setting since my paypal account is set up for Seden while i'm living in Denmark. Now my danish card has expired, and i want to change to my swedish Paypal, but spotify won't let me do this change unless i change countr...
Hi! I need to change my country setting since my paypal account is set up for Seden while i'm living in Denmark. Now my danish card has expired, and i want to change to my swedish ...
Roadie
336 Views
1 replies
0 likes
I create my spotify using mine facebook account but now i want to desync, any help?
I create my spotify using mine facebook account but now i want to desync, any help?
Spotify Star
274 Views
1 replies
0 likes
Why am I being charged twice? Please stop, and give me back my money.
Why am I being charged twice? Please stop, and give me back my money.
Spotify Star
378 Views
5 replies
0 likes
How can i cancel premium when it say i am on spotify free?
How can i cancel premium when it say i am on spotify free?
Spotify Star
271 Views
1 replies
0 likes
Hoy por la mañana añadí unas canciones en destacadas, pero al llegar de nuevo a casa la lista ya no estaba.Hay alguna forma de recuperarla?
Hoy por la mañana añadí unas canciones en destacadas, pero al llegar de nuevo a casa la lista ya no estaba. Hay alguna forma de recuperarla?
Spotify Star
406 Views
1 replies
0 likes
My account will not let me log in using my username and password and when I logged in with Facebook it does not show my premium account and it has deleted all of my playlists Like I have a free account yet my automatic payment went through today and ...
My account will not let me log in using my username and password and when I logged in with Facebook it does not show my premium account and it has deleted all of my playlists Like I have a free accou...
Roadie
326 Views
3 replies
0 likes
Hello,My payment option just expired, and when I went back to enter my new information. I was taken to the Student Verification page. Now i graduated college this last year, but there is no option for me to say that I am no longer a student (preventi...
Hello, My payment option just expired, and when I went back to enter my new information. I was taken to the Student Verification page. Now i graduated college this last year, but there is no option ...
Roadie
244 Views
1 replies
0 likes
Help! My phone rebooted and I lost all my information! I had set up a few spotify accounts as I made the mistake of linking them to facebook before. But when my phone rebooted I lost all my apps included spotify. I couldn't remember what account I ha...
Help! My phone rebooted and I lost all my information! I had set up a few spotify accounts as I made the mistake of linking them to facebook before. But when my phone rebooted I lost all my ...
Newbie
990 Views
5 replies
0 likes
Hi, my premium has just renewed yesterday and I'm wanting to delete my account to make a new one so I can get rid of my facebook profile. I've canceled my subscription but is there anyway I can get a refund for this month so I can immediately rectify...
Hi, my premium has just renewed yesterday and I'm wanting to delete my account to make a new one so I can get rid of my facebook profile. I've canceled my subscription but is there anyway I can get a...
Spotify Star
382 Views
5 replies
0 likes
Hi, I have a premium account since a while, but after changing my phone I cannot get into my account on the app again. I live abroad but have always been able to listen from Germany, now it says that I can only listen 14 days abroad? How can I solve ...
Hi, I have a premium account since a while, but after changing my phone I cannot get into my account on the app again. I live abroad but have always been able to listen from Germany...
Community Legend
291 Views
1 replies
0 likes
I forgot my username and my email I used to create this account I've been locked out of. It's a premium account and not a Facebook account. I can't figure out what my username was and I'd like to listen to music! Please help!
I forgot my username and my email I used to create this account I've been locked out of. It's a premium account and not a Facebook account. I can't figure out what my username was and I'd like to lis...
Community Legend
200 Views
1 replies
0 likes
Hi!So, yeah.Can't log in into PC app, saying I have wrong password or login, but both are in fact correct and working on spotify.com and on Android App. Tried to Open/CloseTried to reinstallEven tried to log in via fb account (which is different from...
Hi! So, yeah. Can't log in into PC app, saying I have wrong password or login, but both are in fact correct and working on spotify.com and on Android App. Tried to Open/Close Tr...
Casual Listener
494 Views
3 replies
1 likes
For over 3 months now I have attempted to cancel this premium membership from my account and I literally have no idea how to get rid of it. I am charged an extra £10 on my phone contract and just want to cancel it so I can move to Apple Music as I am...
For over 3 months now I have attempted to cancel this premium membership from my account and I literally have no idea how to get rid of it. I am charged an extra £10 on my phone contract and just wan...
Casual Listener
3216 Views
2 replies
0 likes
i went to the app and i was logged out, when i tried to log in again (with facebook( they said my username and password were wrong.then i went on my laptop, and wass logged oud to. and got the same message when i tried to logg in again.and when i say...
i went to the app and i was logged out, when i tried to log in again (with facebook( they said my username and password were wrong. then i went on my laptop, and wass logged oud to. and got the same...
Community Legend
676 Views
3 replies
0 likes
Why am I being charged $12.99 per month when a premium subscription is supposed to be $9.99 per month? https://www.spotify.com/us/starbucks/ Get 3 months of Spotify Premium for free when you sign up now through May 15th. Only $9.99/month afterwards.*...
Why am I being charged $12.99 per month when a premium subscription is supposed to be $9.99 per month? https://www.spotify.com/us/starbucks/ Get 3 months of Spotify Premium ...
Regular
7083 Views
8 replies
0 likes
I have been with Spotify for good a year now. My request for a genre soundtracks has gone nowhere and now I am trying to get at least the family plan so my daughter can listen to her favorite music. I have been waiting, checking and checking. But not...
I have been with Spotify for good a year now. My request for a genre soundtracks has gone nowhere and now I am trying to get at least the family plan so my daughter can listen to her favorite mu...
Regular
561 Views
4 replies
0 likes
Hi, Been paying via my mobile, just upgraded to Family +1 and had to put in card details. Tried selecting pay by mobile but this selection has been removed. Any ideas?Perhaps because I've upgraded so needs take first payment from a Card?
Hi, Been paying via my mobile, just upgraded to Family +1 and had to put in card details. Tried selecting pay by mobile but this selection has been removed. Any ideas? Perhaps...
Community Legend
870 Views
1 replies
0 likes
Hi! I would just like to ask if I can change my username for the last time? I have installed spotify on my other gadgets (android) but I can't enter my username because it contains a symbol that only apple keyboard has. (the device I used to sign up ...
Hi! I would just like to ask if I can change my username for the last time? I have installed spotify on my other gadgets (android) but I can't enter my username because it contains a symbol that only...
Community Legend
360 Views
1 replies
0 likes
