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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83172 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
658927 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
740611 Views
18 replies
29 likes
Hi!So, yeah.Can't log in into PC app, saying I have wrong password or login, but both are in fact correct and working on spotify.com and on Android App. Tried to Open/CloseTried to reinstallEven tried to log in via fb account (which is different from...
Hi! So, yeah. Can't log in into PC app, saying I have wrong password or login, but both are in fact correct and working on spotify.com and on Android App. Tried to Open/Close Tr...
Casual Listener
499 Views
3 replies
1 likes
For over 3 months now I have attempted to cancel this premium membership from my account and I literally have no idea how to get rid of it. I am charged an extra £10 on my phone contract and just want to cancel it so I can move to Apple Music as I am...
For over 3 months now I have attempted to cancel this premium membership from my account and I literally have no idea how to get rid of it. I am charged an extra £10 on my phone contract and just wan...
Casual Listener
3220 Views
2 replies
0 likes
i went to the app and i was logged out, when i tried to log in again (with facebook( they said my username and password were wrong.then i went on my laptop, and wass logged oud to. and got the same message when i tried to logg in again.and when i say...
i went to the app and i was logged out, when i tried to log in again (with facebook( they said my username and password were wrong. then i went on my laptop, and wass logged oud to. and got the same...
Community Legend
688 Views
3 replies
0 likes
Why am I being charged $12.99 per month when a premium subscription is supposed to be $9.99 per month? https://www.spotify.com/us/starbucks/ Get 3 months of Spotify Premium for free when you sign up now through May 15th. Only $9.99/month afterwards.*...
Why am I being charged $12.99 per month when a premium subscription is supposed to be $9.99 per month? https://www.spotify.com/us/starbucks/ Get 3 months of Spotify Premium ...
Regular
7133 Views
8 replies
0 likes
I have been with Spotify for good a year now. My request for a genre soundtracks has gone nowhere and now I am trying to get at least the family plan so my daughter can listen to her favorite music. I have been waiting, checking and checking. But not...
I have been with Spotify for good a year now. My request for a genre soundtracks has gone nowhere and now I am trying to get at least the family plan so my daughter can listen to her favorite mu...
Regular
575 Views
4 replies
0 likes
Hi, Been paying via my mobile, just upgraded to Family +1 and had to put in card details. Tried selecting pay by mobile but this selection has been removed. Any ideas?Perhaps because I've upgraded so needs take first payment from a Card?
Hi, Been paying via my mobile, just upgraded to Family +1 and had to put in card details. Tried selecting pay by mobile but this selection has been removed. Any ideas? Perhaps...
Community Legend
873 Views
1 replies
0 likes
Hi! I would just like to ask if I can change my username for the last time? I have installed spotify on my other gadgets (android) but I can't enter my username because it contains a symbol that only apple keyboard has. (the device I used to sign up ...
Hi! I would just like to ask if I can change my username for the last time? I have installed spotify on my other gadgets (android) but I can't enter my username because it contains a symbol that only...
Community Legend
362 Views
1 replies
0 likes
I cant see how to "downgrade' my plan. I want the cheaper individual plan, not just remove members form the family plam.
I cant see how to "downgrade' my plan. I want the cheaper individual plan, not just remove members form the family plam.
Community Legend
316 Views
1 replies
0 likes
Hello, I created an account while I was abroad to test out the service. I have moved to Canada recently and am having issues with my account. The country drop down on my profile only have US as an option, I cannot enter a Canadian postal code as it s...
Hello, I created an account while I was abroad to test out the service. I have moved to Canada recently and am having issues with my account. The country drop down on my profile ...
Casual Listener
454 Views
5 replies
0 likes
Ho attivato l abbonamento premium tramite gift card col codice. Dall app ho tutte le funzioni premiumEmail ricevuta correttamente ma se vado sul sito dice che c è stato un problema di pagamento e se non aggiorno la carta disattiveranno l abbonamento ...
Ho attivato l abbonamento premium tramite gift card col codice. Dall app ho tutte le funzioni premium Email ricevuta correttamente ma se vado sul sito dice che c è stato un problema di pagamento e s...
Roadie
319 Views
1 replies
0 likes
So I need help. I used to have a spotify account that i signed up for using my facebook account. Well after a while i wanted to start a new facebook account so i had my old one deleted. Spotify didnt acknowlege this so the next time i went to log in ...
So I need help. I used to have a spotify account that i signed up for using my facebook account. Well after a while i wanted to start a new facebook account so i had my old one deleted. Spotify didnt...
Casual Listener
460 Views
2 replies
0 likes
Ok this is driving me insane. Spotify says that they are unable to charge my credit card. I have had to renew my payment methods like 3 or 4 times since new year. I have money on my account and my credit card is not expired. It works fine for everyth...
Ok this is driving me insane. Spotify says that they are unable to charge my credit card. I have had to renew my payment methods like 3 or 4 times since new year. I have money on my account and my cr...
Roadie
343 Views
1 replies
0 likes
Hi,I've never used a facebook account just logged in with my username. Nothing changed someone just logged out of spotify on my phone, I forgot my password got it reset to my email, logged in and all songs are gone bar one. I pay for premium services...
Hi, I've never used a facebook account just logged in with my username. Nothing changed someone just logged out of spotify on my phone, I forgot my password got it reset to my email, logged in and...
Roadie
449 Views
4 replies
0 likes
How can I change my username?
How can I change my username?
Community Legend
252 Views
1 replies
0 likes
Hello! Lately I have experienced some weird stuff, first off there was a weird playlist that got into my playlists. Secondly there are 2 devices i do not recognize at all in the devices available tab. One is a HTC One_m8 and the other being an iMac, ...
Hello! Lately I have experienced some weird stuff, first off there was a weird playlist that got into my playlists. Secondly there are 2 devices i do not recognize at all in the device...
Community Legend
4016 Views
3 replies
0 likes
Hi there, I am based in Timor-Leste and Spotify does not seem to work from there. I go oftten to Australia and could upgrade to a premium account (paid in AUS) if that would allow tme o use it in Timor... I just want to be able to use this great prog...
Hi there, I am based in Timor-Leste and Spotify does not seem to work from there. I go oftten to Australia and could upgrade to a premium account (paid in AUS) if that wou...
Spotify Star
939 Views
3 replies
0 likes
I have been charged a monthly fee on my credit card for Spotify but my account says I am on Spotify Free and I have been for a while.
I have been charged a monthly fee on my credit card for Spotify but my account says I am on Spotify Free and I have been for a while.
Roadie
255 Views
1 replies
0 likes
I changed to family in february, merged the payment from my account and my wifes account (both premium). In march Spotify both accounts suddenly were "free" accounts. I reentered the same card-info (the card used is a Mastercard, no problems with oth...
I changed to family in february, merged the payment from my account and my wifes account (both premium). In march Spotify both accounts suddenly were "free" accounts. I reentered the same card-info (...
Roadie
273 Views
1 replies
0 likes
Yesterday I bought a Spotify Gift Card for €30 at an offical shop.Today I tried to redeem this card. It says the code is invalid.I am wondering what to do, since I am sure I can read and I am sure I flll in the right symbols. I have tried it many tim...
Yesterday I bought a Spotify Gift Card for €30 at an offical shop. Today I tried to redeem this card. It says the code is invalid. I am wondering what to do, since I am sure I can read and I am sur...
Not applicable
445 Views
3 replies
0 likes
Bonjour à tous j'ai un problème avec le rafraîchissement de ma photo profil de spotify, le problème ses que première choses je sais pas comment mettre une photo profil mise à pare si tu te connecte à facebook sa va mettre automatiquement ta photo pro...
Bonjour à tous j'ai un problème avec le rafraîchissement de ma photo profil de spotify, le problème ses que première choses je sais pas comment mettre une photo profil mise à pare si tu te connecte à...
Community Legend
283 Views
1 replies
0 likes
