Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
All of the sudden my email address and password has been changed. I have spotify family and it won't let me log into my account. Please help me change it back to my email address! It's the same as my user name. . My user name is missford666 but the e...
I've been trying all day.. I got the family plan sent the invite to my husbands phone and it's not allowing him to do anything.. I've tried going to website and again no luck
I was signing up for student discount; however, im in highschool so i couldnt get discount so i backed out of signing up but was still charged. Im not evening getting perks so im mad im stilled charged for it.
hello i subscribe to spotify premium and i get charge tiwce i have another problem my artist following list dose not load i try everything but could not fix it i try to follow and unfollow the same artist but could not fix it still not load i try to ...
I just added my son to my premium family plan before I cancelled his premium account. Will his premium get cancelled automatically.
Hi I paid my monthly Premium for Spotify, and it seemed to work, but the next day when I went to use spotify it notified me that the payment hadn't worked. The problem is it's taken my money but won't let me use Spotify. I even received notification ...
hi, i've created a new spotify account and i want to upgrades to premium. spotify offers me 3 months premium for 0,99€. i want to subscribe but when i try to pay with mi credit card appears that message: you have already taken advantage of the free t...
Exactly as the subject says.
After multiple attempts to reachout to @SpotfiyStatus and @spotfiyCares I have come here for help! I have a premium account and cant access my account on any devices. I have tried to reset Password and when doing so it says that my username/email are...
Well tried singing up with the student for Spotify charged my aunts card twice but it won't except any of the collage info I put in how do I get it to work
Hi. I have an account, but I want to cancel that one and create another because I'm using the wrong email. I've created one by facebook and another with email, so I want to know if I delete this free accounts I'll can take choose the same username an...
I try to pay student payment but it said that the are is not working or it said that credit card doesnt work, that it doesnt have money; but it has money. What can i do to resolve this.
Why am I getting charged $4.99 twice a month instead of once a month
I was trying to copy all songs from a collaborative playlist https://open.spotify.com/user/azuorr/playlist/3NryRStKjbvlYe0tBE9LuH but instead, I accidentally deleted all of the tracks and I'm unable to re-do. There was about 400 songs in the playlist...
Hi, Yesterday I notice that my downloaded playlists on my cell phone was gone and when I checked my account shows I'm still Premium but even if I login out and log in again doesn't recognize I'm Premium, Also, I deleted cache, uninstall and reinstall...
I currently use spotify and so do my family members but we do individually and not as a family. I have been looking into switching us to apple music because even if we signed up with a family plan on spotify, it would be much more expensive. Many onl...
Hello, I'm trying to setup a family account. We are both in the same country, The Netherlands. Somehow spotify says that my country is different from the other account, even though in both accounts it clearly says 'The Netherland'. This happens when ...
Hi guys, just signed up for another account because mine was hacked and Spotify has not responed to any of the emails or forms I have sent in. This is possibly the worst customer service of any company I have done business with. How do I get my accou...
Today I bought a prepair Spotify card. After removing the silver layer from the Pincode (with my nails), the first half of the pincode is unreadable. Now my €30 card is useless, the supermarket where I bought it says they cannot help me. Could you pr...
Well my debt card was janky for a while, so spotify went through some failed payments on my account. After I got it all settled and done, for some reason the web player on my chromebook is acting all janky for some reason. It won't let me go back in ...