Can’t access my account old account.

[user-removed]

I don’t have access to my email anymore to recover my premium account so I had to create a new one. Please help.

[parkerga098]

You can still access if you by any means recover the email. Spotify allows you to recover account if you have email, if not, you have to create a new account then

[user-removed]

Right. And I can not recover that email as it was one I used when I was in school. I am still paying for the premium subscription through that account so creating a new one does no good.

[Novy]

Hey there, 

Thanks for reaching out here in the Community. 

If you can't access your old email to recover your Premium account, we'd recommend reaching out directly to our Support team here. They'll be able to check your account and provide further help if possible. 

Additionally, you can close your new free account by following these steps. This will avoid any confusion in the future.

If anything else comes up, the Community will be here.

Cheers!