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Can't add registration method "email and password"

Solved!

Can't add registration method "email and password"

Plan

Free/Premium

Country

Germany

Device

(iPhone X, Lenovo T450s Laptop)

Operating System

(iOS 10, Windows 16)

 

My Question or Issue

I would like change my registration method from "Facebook" to "Email and Password". However, when I try add "Email and Password" as registration method, I get the notification that something went wrong and I should try again. Unfortunately, until now, I've been trying to add this registration method multiple times and accross several days but I still get the same error.

Reply

Accepted Solutions
Marked as solution

Hey @MichaelR16, thanks for reaching out to the Community!

You should be able to manage & disconnect Facebook as a login option following these steps. If they don’t work, please try following the same steps using a different browser or private window. If you’re still having trouble, can you send me a screenshot of what you’re seeing? Make sure to hide sensitive info when posting to the Community.

 

Keep me posted!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @MichaelR16, thanks for reaching out to the Community!

You should be able to manage & disconnect Facebook as a login option following these steps. If they don’t work, please try following the same steps using a different browser or private window. If you’re still having trouble, can you send me a screenshot of what you’re seeing? Make sure to hide sensitive info when posting to the Community.

 

Keep me posted!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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