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Can't change icon?

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Can't change icon?

 

Plan

Premium Family plan

Country

 USA

Device

Samsung Galaxy 9/hp Computer

Operating System

Windows 10

My Question or Issue

 

Hi! I've changed my icon once, and it was two years ago. Now, because it's been so long, I wanted to go ahead and change it again. I looked at a bunch of forums and none of them were helpful.

 

It's like there's not even an option to change it anywhere? I don't have my account connected to Facebook, if that helps anything.

 

On the sidebar, this is what I see. It shows the little head at the top as if there isn't an icon in the first place, and I can't hover over it to change it. Any ideas?

 

Reply

Accepted Solutions
Marked as solution

Hello!

 

Check out this support article on how to change your profile picture.

 

Let me know how it goes!

View solution in original post

Marked as solution

Glad you got it sorted!

View solution in original post

3 Replies
Marked as solution

Hello!

 

Check out this support article on how to change your profile picture.

 

Let me know how it goes!

WOOOW I feel so silly- for some reason I feel like in the past I had to change my icon outside of the desktop app, but I guess that isn't the case now and I've been looking in the wrong place. 

Thanks so much! 

Marked as solution

Glad you got it sorted!

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