Help Wizard

Step 1


Can't change my email

Can't change my email

How can I change my email? I no longer have access to the original email I used when I created a spotify account several years ago. Due to the fact that it was a university email, I no longer have access to said email account. When I try to change the email, it takes me to facebook, where I have tried multiple times to change the email. However, it is not working! How can I change my email?

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1 Reply

Hey @user-removed, welcome to the Community!


In this case, I suggest you reach out to our support team via Twitter or Facebook. They'll be able to take a look at your account to see what steps are necessary to help you regain access to your account.


Hope that helps 🙂

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