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Can't change password or email

Can't change password or email

I no longer have access to the email assigned with my account, don't remember the password either. I log in via Facebook. I would like to change my email and password
Thanks Alyenendrov
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3 Replies

Hey @D2dmedium,

 

Have you created your Spotify Account via FB? If so, you don't need to have a specific password/email for your Spotify account because you use Facebook to login.

 

If you haven't created your account via FB, then you should be able to see your Spotify account email here.

MaximSpotify Star
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I can see the email. That's not the problem. I'm trying to change my old email because I do not have access to it, and do not remember the password to the email.

Hey @D2dmedium,

 

Spotify Support should be able to help you out :).

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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