Can’t find my account

[Renate82]

My Question or Issue

I have 3 mail-adresses and lost my password, I don’t know wich I used to my premium. When I tried every three adresses I started new accounts. Noe I pay for one I can’t find. How can I find my old accounts that I pay for?

[Jose_M]

Hi @Renate82!

You should be able to check your account's email address on your Spotify account page. If you can't log in and you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with. I'd also recommend checking out this Support article for more help.

Let me know how it goes!

[599]

How do I find out the account that I’m being charged Premium for?

[Yordan]

Hi, @599,

You'll find some additional methods you can apply to locate your Premium account here.

In case you're unable to locate the account on your own and need further assistance, there's a link to get in touch with us privately at the bottom of the page - we'll gladly help out.

Cheers 🤘