Can't find my acct

[Condon34]

I have made a few accounts with different emails in the past, but have been paying for a premium acct for months. Just got a new phone and can't find the account that I am paying on. I've logged in to 2 other accts that I used to have but they aren't my premium acct? Not sure what to do now

[kbrooksc]

Hey there @Condon34!

Try cycling through your remaining accounts using the forgot password link. That should allow you to find and reset the password for the one that you don't remember. 

Cheers!

[Condon34]

I've don't that for all 3 of my emails and once I logged in its not the right acct they are all free accts

[sakura08]

Hi @Condon34

I'd suggest you to contact Spotify directly through their Contact form, so they can help you locate your Premium account on their end, and to help you access it.

You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.

Hope it helps.

P.S. I'm not a Spotify employee

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