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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9234 Views
  • 2 replies
  • 9 likes
  • Security
  • 9234 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483464 Views
  • 979 replies
  • 111 likes
  • Account
  • 483464 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211321 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211321 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121112 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121112 Views
  • 72 replies
  • 12 likes

Solved!! Student discount attempt, card not accepted "having bad day"

I have been attempting to subscribe to the spotify premium serivice whilst getting the 50% discount for being a student with my unidays account. When attempting to input my card details it just displays the message in the attached image. I have conta...

  • Newbie
  • I have been attempting to subscribe to the spotify premium serivice whilst getting the 50% discount for being a student with my unidays account. When attempting to input my card details it just displ...
  • marlonsphere
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account

I am paying for premium account in each month but i can not use premium options since i changed my cell phone. How can i solve this problem? When i check my account page, it says i am using free acount.

  • Newbie
  • I am paying for premium account in each month but i can not use premium options since i changed my cell phone. How can i solve this problem? When i check my account page, it says i am using free acou...
  • marlonsphere
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Moving to an other country

So recently I moved to Japan. Which means that my spotify stopped working and I had to change my country to Japan. However now my spotify is in Japanese while I can not read nor speak Japanese. Even worse all my numbers and playlists are removed. How...

  • Newbie
  • So recently I moved to Japan. Which means that my spotify stopped working and I had to change my country to Japan. However now my spotify is in Japanese while I can not read nor speak Japanese. Even ...
  • coloyrs
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Contact support

There is no way to contact Spotify support... unbelieveble. If they dont contac me shortly i will cancel my Premium account after years of relationship. I changed my account to Spain and i loose all my playlist in 1 minute. I hope u fix it as soon as...

  • Newbie
  • There is no way to contact Spotify support... unbelieveble. If they dont contac me shortly i will cancel my Premium account after years of relationship. I changed my account to Spain and i loose all ...
  • coloyrs
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Forgot username, password, and have a misspelled email.

I have premium but I've been using a visa gift card and I'll be out of money on it by the end of this month. When I made my account I guess I misspelled my email because neither of them are working. I also forgot my username and there is nothing I ca...

  • Newbie
  • I have premium but I've been using a visa gift card and I'll be out of money on it by the end of this month. When I made my account I guess I misspelled my email because neither of them are working. ...
  • osornios
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Spotify from a deactivated Facebook Account.

Can somebody from Spotify help me with this? I created a new Spotify account forgetting I had a Spotify Premium account on a deactivated Facebook. I cannot recover the Facebook to cancel the subscription or transfer it to my new Spotify account.

  • Newbie
  • Can somebody from Spotify help me with this? I created a new Spotify account forgetting I had a Spotify Premium account on a deactivated Facebook. I cannot recover the Facebook to cancel the subscrip...
  • Sophia
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution my premium is gone

I have (or had) a premium account which charged automatically to a credit card and it suddenly stopped doing it and it switched me to free premium. What happened?

  • Newbie
  • I have (or had) a premium account which charged automatically to a credit card and it suddenly stopped doing it and it switched me to free premium. What happened?
  • Sophia
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Why am getting ads on Spotify premium?!

Can someone please tell me why every single member I have in my family is getting ads on their Spotify when they are linked to my premium family plan?

  • Newbie
  • Can someone please tell me why every single member I have in my family is getting ads on their Spotify when they are linked to my premium family plan?
  • osornios
  • Spotify Star
  • 628 Views
  • 1 replies
  • 0 likes
  • 628 Views
  • 1 replies
  • 0 likes

Solved!! Deleting card cancels Premium trial?

Hi! I would like to know if I can cancel my card on my account but still keep the 1 month free trial on Premium. I know this is kind of stingy of me after I just registered my card, but I'm afraid I'll get charged before I take it off. So could someo...

  • Visitor
  • Hi! I would like to know if I can cancel my card on my account but still keep the 1 month free trial on Premium. I know this is kind of stingy of me after I just registered my card, but I'm afraid I'...
  • kirashi
  • Community Legend
  • 1898 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1898 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fui cobrado mesmo tendo cancelado assinatura à dois meses!!! Quero meu dinheiro de volta!

Mesmo tendo cancelado pelo site minha assinatura, recebi um email do Ebanx me parabenizando por ter pago a assinatura Spotify premium sendo que cancelei a renovação automática mês passado! Um absurdo, quero meu dinheiro de volta!

  • Casual Listener
  • Mesmo tendo cancelado pelo site minha assinatura, recebi um email do Ebanx me parabenizando por ter pago a assinatura Spotify premium sendo que cancelei a renovação automática mês passado! Um absurdo...
  • dupardal
  • Casual Listener
  • 302 Views
  • 4 replies
  • 0 likes
  • 302 Views
  • 4 replies
  • 0 likes

Solved!! Login failed on the App with Gmail Account But I Can on Spotify Web Page

I have an standard Spotify account with Gmail, I haven't been able to login in the App for iPad & iPhone and also the Web Player; BUT I CAN login the normal Web page of Spotify. So it doesn't matter if I restart my account password because there's no...

  • Casual Listener
  • I have an standard Spotify account with Gmail, I haven't been able to login in the App for iPad & iPhone and also the Web Player; BUT I CAN login the normal Web page of Spotify. So it doesn't mat...
  • aranhc
  • Casual Listener
  • 1765 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 1765 Views
  • 2 replies
  • 0 likes

Solved!! UK price to Australian account

Hello everyone, Last 26th of September I moved to Melbourne and I was wondering how I could move my premium account from UK to Australia. It's also cheaper! Thank you, S

  • Newbie
  • Hello everyone,   Last 26th of September I moved to Melbourne and I was wondering how I could move my premium account from UK to Australia. It's also cheaper! 😉   Thank you, ...
  • Maxim
  • Spotify Star
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account is used by another person.

A person probably from Holland is using my account, because my discover weekly list is turned into his, and the sentences are in Dutch. "Je wekelijkse muziek mix. De beste ontdekkingen, speciaal voor jou. Elke maandag helemaal vers, dus sla je favori...

  • Newbie
  • A person probably from Holland is using my account, because my discover weekly list is turned into his, and the sentences are in Dutch.    "Je wekelijkse muziek mix. De beste ontdekkingen...
  • Sophia
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! Unauthorized use of my account to play 1 song over and over.

Hi, everytime I've opened up Spotify in the past 2 days the last played track has been some stupid random song named "For Free (Feat. Conor Maynard)" by Anth, Conor Maynard. First few times I brushed it off thinking I listened to the song drunk or it...

  • Casual Listener
  • Hi, everytime I've opened up Spotify in the past 2 days the last played track has been some stupid random song named "For Free (Feat. Conor Maynard)" by Anth, Conor Maynard.   First few times ...
  • Vinnies
  • Casual Listener
  • 563 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 563 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify account

Ho fatto il piano di 1 mese gratis e poi 9.99 , perché mi ha preso 9.99 già nel primo mese?!?! Vorrei un rimborso grazie

  • Newbie
  • Ho fatto il piano di 1 mese gratis e poi 9.99 , perché mi ha preso 9.99 già nel primo mese?!?! Vorrei un rimborso grazie
  • Sophia
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Probremas com pagamento

Recebi a mensagem falando que minha conta premium não foi paga, porém ja foi ate cobrado em meu cartão. Gostaria que fosse resolvido

  • Visitor
  • Recebi a mensagem falando que minha conta premium não foi paga, porém ja foi ate cobrado em meu cartão. Gostaria que fosse resolvido
  • Sophia
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I switched to family premium plan but already have premium will be twice? also how can I play music on phone & desktop at the same time but listening to different music

  • Newbie
  • I switched to family premium plan but already have premium will be twice? also how can I play music on phone & desktop at the same time but listening to different music
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes