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Can't get into my Premium Family since yesterday but have paid normally

Can't get into my Premium Family since yesterday but have paid normally

Plan

Premium Premium

Country Netherlands 

 

Device

(iPhone 8, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hi there @ml1965,

thanks for reaching out !

 

In order to help, i would have to ask for some more info.

- Country of origin

- Are you the owner of the plan ?

- Which device is being used to log in?

- Any error given upon logging in ?

 

Thanks for your cooperation 🙂

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