Can't get into my Premium Family since yesterday but have paid normally

[ml1965]

Plan

Premium Premium

Country Netherlands 

Device

(iPhone 8, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[OneByBoo]

Hi there @ml1965,

thanks for reaching out !

In order to help, i would have to ask for some more info.

- Country of origin

- Are you the owner of the plan ?

- Which device is being used to log in?

- Any error given upon logging in ?

Thanks for your cooperation 🙂