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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83177 Views

29 replies

0 likes

  • 83177 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104068 Views

10 replies

3 likes

Account
Login
  • 104068 Views
  • 10 replies
  • 3 likes

Display name changed?

I recently noticed my display name/username on spotify has changed to a bunch of letters/numbers, and my profile picture has been removed. I have no idea why this happened and would like some help getting it back to normal please

Casual Listener

I recently noticed my display name/username on spotify has changed to a bunch of letters/numbers, and my profile picture has been removed. I have no idea why this happened and would like some help ge...

OneByBoo

Roadie

2051 Views

6 replies

1 likes

Account
  • 2051 Views
  • 6 replies
  • 1 likes

my account name

hello guys I create my spotify account with my facebook but I m closed my facebook account and spotify gives me random name how to take my old name in spotify pls help me! my name is:kaan kaya

Visitor

hello guys I create my spotify account with my facebook but I m closed my facebook account and spotify gives me random name how to take my old name in spotify pls help me! my name is:kaan kaya

Billy-J

Spotify Star

485 Views

1 replies

0 likes

Premium
  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem: Adding someone to family plan

Hey, I'm trying to add my daughter to my family plan. I created an account for her but can't figure out how to send her an invite. If I go to the Manage Family Plan page there is no option for adding anyone. See below. Am I missing something? ThanksM...

Casual Listener

Hey,  I'm trying to add my daughter to my family plan. I created an account for her but can't figure out how to send her an invite. If I go to the Manage Family Plan page there is no option f...

Katerina

Spotify Legend

1396 Views

3 replies

0 likes

Account
  • 1396 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryThe NetherlandsDeviceWindows 10 My Question or IssueI tried uninstalling, removing all the Spotify related files from my PC and reïnstalling it. I even restarted the PC while it was uninstalled. Same problem.It works on my browser a...

Newbie

Plan Premium Country The Netherlands Device Windows 10   My Question or Issue I tried uninstalling, removing all the Spotify related files from my PC and reïnstalling it. I even restarte...

Elena

Moderator

611 Views

1 replies

0 likes

Premium
  • 611 Views
  • 1 replies
  • 0 likes

Suddenly lost connection

PlanFreeCountryLatviaDevice(PC)Operating System(Windows 10) My Question or IssueSo, just about 10 minutes ago, music suddenly stopped playing, and I couldn't play anything. Since nothing worked, I went to reinstall my launcher, but after reinstalling...

Casual Listener

Plan Free Country Latvia Device (PC) Operating System (Windows 10)   My Question or Issue So, just about 10 minutes ago, music suddenly stopped playing, and I couldn't play anything. S...

DanielTham

Composer

622 Views

1 replies

0 likes

Account
Login
  • 622 Views
  • 1 replies
  • 0 likes

I WANT TO DELETE MY ACCOUNT

Hey everyone. I want to delete my account but the e-mail written before is an old e-mail. What i mean is, I already deleted that e-mail years ago and it is inaccessible now. But spotify don't let me to change my e-mail. When I try to delete my accoun...

Visitor

Hey everyone. I want to delete my account but the e-mail written before is an old e-mail. What i mean is, I already deleted that e-mail years ago and it is inaccessible now. But spotify don't let me ...

DanielTham

Composer

738 Views

1 replies

0 likes

Account
Free
Premium
Security
Subscription
Unlimited
  • 738 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Playlists keep restarting from begin

If you play the playlist where all your liked songs are, from a-z and you play a song with a title that starts with the letter g. Mention that your playlist is sorted on “title”. It will play a few songs where the title starts with a g from a-z. Ive ...

Music Fan

If you play the playlist where all your liked songs are, from a-z and you play a song with a title that starts with the letter g. Mention that your playlist is sorted on “title”. It will play a few s...

Andidebest

Visitor

1317 Views

1 replies

3 likes

All Platforms
Playlists
  • 1317 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Error in Artists

Hi, is this the right place to report errors? (I saw other similar posts)the author of song:https://open.spotify.com/track/29CUsIiOZg5oqSLRchbZxq?si=GKLFbJafRJqjMmEMCxgRSQis not the same as:https://open.spotify.com/artist/05QRCZyRXXDRj5d81hSkFZ?si=kb...

Casual Listener

Hi,  is this the right place to report errors? (I saw other similar posts) the author of song: https://open.spotify.com/track/29CUsIiOZg5oqSLRchbZxq?si=GKLFbJafRJqjMmEMCxgRSQ is not the sa...

jthomas65

Casual Listener

2152 Views

2 replies

0 likes

Other
  • 2152 Views
  • 2 replies
  • 0 likes

Superuser Contribution delete APA ADANYA from my account

how can i fix thisPlan/PremiumCountrynetherlandsDeviceandroidOperating Systemwindows 10 My Question or Issuedelete APA ADANYA from my account its not mine

Regular

how can i fix this Plan/Premium Country netherlands Device android Operating System windows 10   My Question or Issue delete APA ADANYA from my account  its not mine

EthanS1

Community Legend

2497 Views

9 replies

0 likes

Premium
  • 2497 Views
  • 9 replies
  • 0 likes

Solved!! Student Account Overcharge

I signed up for a student premium account it was approved which is supposed to last a year without any renewal. Without any notification and without my consent account has been being changed to family account and been charged the higher price. I woul...

Visitor

I signed up for a student premium account it was approved which is supposed to last a year without any renewal. Without any notification and without my consent account has been being changed to famil...

Tom

Community Legend

821 Views

1 replies

0 likes

Premium
  • 821 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscriptions - being charged twice

Hello,I just noticed that I was charged every month despite I am a member of the family plan and should not pay at all. We double-checked that with my sister and she was charged too. Ofc I can provide all the documents proofing the payments.Also, I n...

Casual Listener

Hello, I just noticed that I was charged every month despite I am a member of the family plan and should not pay at all. We double-checked that with my sister and she was charged too. Ofc I can prov...

Mario

Spotify Legend

614 Views

3 replies

0 likes

Premium
Subscription
  • 614 Views
  • 3 replies
  • 0 likes

Umstellung von einfach zu Familienaccount bei der Telekom

PlanPremiumCountryGermany My Question or IssueIch möchte meinen Account von Einzel Premium auf einen Familienaccount Premium Umwandeln. Da mein Spotify Account noch über die Telekom läuft hat die anfrage bei der Telekom nicht geholfen. Deshalb hier d...

Visitor

  Plan Premium Country Germany   My Question or Issue Ich möchte meinen Account von Einzel Premium auf einen Familienaccount Premium Umwandeln. Da mein Spotify Account noch über die ...

OneByBoo

Roadie

1631 Views

1 replies

1 likes

Account
  • 1631 Views
  • 1 replies
  • 1 likes

Superuser Contribution Facebook full name not showing up on Spotify

I have tried on my mobile, desktop and the actual website but my profile name on Spotify is not matching up with Facebook. Is it a privacy setting? I've unlinked and re-linked it to Facebook multiple times. Right now the only way to find me is to typ...

Visitor

I have tried on my mobile, desktop and the actual website but my profile name on Spotify is not matching up with Facebook. Is it a privacy setting? I've unlinked and re-linked it to Facebook multiple...

srseven

Regular

3896 Views

7 replies

0 likes

Account
  • 3896 Views
  • 7 replies
  • 0 likes

Superuser Contribution Plan değişikliği sorunu

Merhaba , ödeme yöntemini değiştir diye bir mesaj aldım ve yeni kart ekledim.Kartımdan 27 tl çekildiğini gördüm ve aile planına geçirildiğimi gördüm.Ben öğrenci planını kullanıyordum bu sebeple bilgim dahilinde olmayan bu değişikliğin iptal edilmesin...

Casual Listener

  Merhaba , ödeme yöntemini değiştir diye bir mesaj aldım ve yeni kart ekledim.Kartımdan 27 tl çekildiğini gördüm ve aile planına geçirildiğimi gördüm.Ben öğrenci planını kullanıyordum bu sebep...

Ivan

Spotify Legend

4570 Views

3 replies

1 likes

Premium
  • 4570 Views
  • 3 replies
  • 1 likes

Solved!! How are you going to have the option to create an account using Facebook credentials but not support

I just recently got a ps4 and saw that I can use Spotify, tried to login and saw that Facebook login isn’t supported so I have to use the WiFi to connect the device and it doesn’t work. I have an Xbox one and they use a different system where I had t...

Casual Listener

I just recently got a ps4 and saw that I can use Spotify, tried to login and saw that Facebook login isn’t supported so I have to use the WiFi to connect the device and it doesn’t work. I have an Xbo...

goonbagged

Casual Listener

624 Views

1 replies

0 likes

Login
  • 624 Views
  • 1 replies
  • 0 likes

Solved!! Unable To Connect To PREMIUM account

PlanPremiumDeviceSamsung Galaxy A30Operating SystemAndroid My Question or IssueHello,I've signed up to Spotify lately using my phone, and bought a Premium account.Today I firstly tried login to my account from my computer, and I was not able to conne...

Casual Listener

Plan Premium Device Samsung Galaxy A30 Operating System Android   My Question or Issue Hello, I've signed up to Spotify lately using my phone, and bought a Premium account. Today ...

Tom

Community Legend

2450 Views

2 replies

0 likes

Account
Login
Premium
  • 2450 Views
  • 2 replies
  • 0 likes

Solved!! Impossible de réinitialiser mon mot de passe

My Question or Issue Bonjour, L'un des membres de mon Spotify Famille ne parvient plus à se connecter à son compte.Lorsque je fais "mot de passe oublié", le site me confirme qu'un email de réinitialisation a été envoyé, mais le membre ne reçoit rien ...

Casual Listener

My Question or Issue   Bonjour,   L'un des membres de mon Spotify Famille ne parvient plus à se connecter à son compte. Lorsque je fais "mot de passe oublié", le site me confirme qu'un...

OneByBoo

Roadie

2520 Views

3 replies

0 likes

Account
Premium
Security
  • 2520 Views
  • 3 replies
  • 0 likes

Superuser Contribution Moving from a family plan to a personal plan

I was sharing a family plan with my boyfriend (the plan and payments are in his name) but as we have now split up I would like to set up my own plan in my own name. I can't create a new account currently as my email is in use and I don't want to lose...

Casual Listener

I was sharing a family plan with my boyfriend (the plan and payments are in his name) but as we have now split up I would like to set up my own plan in my own name. I can't create a new account curre...

Mario

Spotify Legend

3133 Views

3 replies

0 likes

Account
  • 3133 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps resetting the streams on a song that my band released! Please help!

My band just released a new song last week and our live streams have been going up. However, whenever Spotify for Artists updates it's data at 12PM GMT, the live streams reset and we lose the streams we gained. For example, in the morning, we would s...

Visitor

My band just released a new song last week and our live streams have been going up. However, whenever Spotify for Artists updates it's data at 12PM GMT, the live streams reset and we lose the streams...

Mario

Spotify Legend

3688 Views

1 replies

1 likes

Security
  • 3688 Views
  • 1 replies
  • 1 likes

my ads changed language

PlanFreeCountryItalyOperating SystemWindows 10 My Question or IssueIt's been a week or so since my ads changed language, from Italian to German. I haven't changed the system's laguage and I've always been in Italy. I tried to check my IP but it says ...

Visitor

Plan Free Country Italy Operating System Windows 10   My Question or Issue It's been a week or so since my ads changed language, from Italian to German. I haven't changed the system's la...

OneByBoo

Roadie

980 Views

1 replies

0 likes

Account
Free
  • 980 Views
  • 1 replies
  • 0 likes