Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
340 Views
0 replies
6 likes
Security

340 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Thursday
Faithless2o
Regular
438480 Views
970 replies
108 likes
Account

438480 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194673 Views
119 replies
116 likes
Account

1194673 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106602 Views
70 replies
11 likes
Account
Login
Premium

106602 Views
70 replies
11 likes

Account connected via FB doesn't display my personal data

I am logged to Spotify via FB. Some time ago i observed that my personal data like avatar and name doesn't appear into the application. I checked all options and form my side all is fine.

AddeoPL
Casual Listener
I am logged to Spotify via FB. Some time ago i observed that my personal data like avatar and name doesn't appear into the application. I checked all options and form my side all is fine. &nb...
2019-11-17 9:40:02 PM
2019-11-18 1:55:54 AM
DanielTham
Composer
509 Views
1 replies
0 likes
Account

509 Views
1 replies
0 likes

Superuser Contribution Não consigo adicionar amigos do Facebook e mais!

Antes de mais nada, por favor arrumem o formato de posts dessa comunidade. Eu não consigo postar prints aqui para explicar meu problema melhor ou checar o campo preview sem que haja erro de verificação de captcha toda hora. Sempre que tento fazer alg...

user-removed
Visitor
Antes de mais nada, por favor arrumem o formato de posts dessa comunidade. Eu não consigo postar prints aqui para explicar meu problema melhor ou checar o campo preview sem que haja erro de verificaç...
2018-04-09 5:36:41 AM
2019-11-17 2:10:32 PM
Petya
Community Legend
2106 Views
3 replies
0 likes
Account
Login
Other
Security

2106 Views
3 replies
0 likes

Charged for Premium Family when I am not admin

PlanPremiumCountrySingaporeDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi support, I am on normal Premium account converting to Family Premium account as a membe...

Jinshells
Newbie
Plan Premium Country Singapore Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue H...
2019-11-17 6:39:07 AM
2019-11-17 9:43:26 AM
Billy-J
Spotify Star
518 Views
1 replies
0 likes
Account
Premium
Subscription

518 Views
1 replies
0 likes

Is there any way for me to bypass the free trial and immediately pay for the Student Discount?

PlanPremiumCountryCanadaDeviceiPhone 8 PlusOperating SystemWindows 10 My Question or IssueI paid for the regular Subscription on a previous account taking the free trial without realizing it was the wrong account and wrong plan. Since then, I've canc...

isabelleftw
Casual Listener
Plan Premium Country Canada Device iPhone 8 Plus Operating System Windows 10 My Question or Issue I paid for the regular Subscription on a previous account taking the free trial...
2019-11-16 2:40:45 AM
2019-11-17 1:50:08 AM
Luan
Spotify Star
1925 Views
4 replies
0 likes
Account
Other
Premium
Subscription

1925 Views
4 replies
0 likes

Wrong account name

PlanPremium Operating SystemAndroid My Question or IssueSo a few months ago I created my account, during the process I was asked to put a name that will be show in my profile, so I did. But after creating it my Profile name appeared as a random Alpha...

Galaxy145
Casual Listener
Plan Premium Operating System Android My Question or Issue So a few months ago I created my account, during the process I was asked to put a name that will be show in my profile,...
2019-11-16 9:53:30 PM
2019-11-16 9:56:48 PM
Galaxy145
Casual Listener
337 Views
1 replies
0 likes
Account

337 Views
1 replies
0 likes

Someone has taken over my account.

PlanPremiumCountryUK DeviceHP Omen 15Operating SystemWindows 10 My Question or IssueI have no idea what to do right now, first some random device got control of my account somehow and started playing French Rap etc. I took back control of the session...

rsp77
Visitor
Plan Premium Country UK Device HP Omen 15 Operating System Windows 10 My Question or Issue I have no idea what to do right now, first some random device got control of my acc...
2019-11-16 7:22:53 PM
2019-11-16 8:15:35 PM
Emilia_8
Community Legend
553 Views
1 replies
0 likes
Account

553 Views
1 replies
0 likes

Solved!! [Profile] Change Public Name not Username

PlanFreeCountryCosta RicaDeviceHP LaptopOperating SystemWindows 10 My Question or IssueHello Spotify, i've connected my facebook account to my spotify account and changed my public profile name (not username) but now i've disconnected my facebook acc...

CopyrightDown
Casual Listener
...y public profile name (not username) but now i've disconnected my facebook account but the profile name continue like my facebook account. How i can use "CopyrightDown" instead of my facebook account name?
2019-11-15 11:59:31 PM
2019-11-16 6:57:29 PM
CopyrightDown
Casual Listener
591 Views
2 replies
0 likes
Account
Login

591 Views
2 replies
0 likes

Solved!! Location address - live 20 minutes outside urban community

PlanPremium - trying to change to Family Premium Country Canada DeviceiPhone My Question or Issue I have not been able to enter our address as it is a legal land description, not a building or street address. We live in the country and we are 20 minu...

kz4987
Casual Listener
Plan Premium - trying to change to Family Premium Country Canada Device iPhone My Question or Issue I have not been able to enter our address as it is a ...
2019-11-06 3:57:38 AM
2019-11-16 6:28:54 PM
Luan
Spotify Star
763 Views
5 replies
1 likes
Premium

763 Views
5 replies
1 likes

Solved!! You've descovered a premium feature

I'm a premium user and I want to download this playlist but this message comes up please fix it. PlanPremiumCountry DeviceSamsung note 9Operating SystemAndroid One My Question or IssueWhy is it doing this I normally have access to everything as a pr...

Nadzz
Casual Listener
I'm a premium user and I want to download this playlist but this message comes up please fix it. Plan Premium Country Device Samsung note 9 Operating System Android One &nbs...
2019-11-15 2:43:47 PM
2019-11-16 6:09:39 PM
Nadzz
Casual Listener
758 Views
6 replies
0 likes
Account
Premium

758 Views
6 replies
0 likes

can't locate my premium account

Hello everyone, I have a problem I couldn't solve.I can't access my daughter Premium membership anymore (I guess she signed off without even noticing and now we can't get in anymore).I tried all emails addresses and Facebook accouts to no avail.I mig...

gawd1
Casual Listener
Hello everyone, I have a problem I couldn't solve. I can't access my daughter Premium membership anymore (I guess she signed off without even noticing and now we can't get in anymore). I t...
2019-11-15 8:43:16 PM
2019-11-16 5:24:36 PM
gawd1
Casual Listener
453 Views
2 replies
0 likes
Account

453 Views
2 replies
0 likes

Superuser Contribution [All Platforms][Your Library] Tool for choose what you DON'T WANT to listen

My account usually starts to play musics of a style that I hate, while I am listening my playlists or podcasts. Because of this problem the app suggests songs that I would never willingly listen to. It would be very useful to have a tool for choose w...

Dyana35
Casual Listener
My account usually starts to play musics of a style that I hate, while I am listening my playlists or podcasts. Because of this problem the app suggests songs that I would never willingly listen to. ...
2019-11-05 7:37:03 PM
2019-11-16 12:16:12 PM
Katerina
Spotify Legend
634 Views
3 replies
1 likes
All Platforms
Your Library

634 Views
3 replies
1 likes

Spotify premium trial 3 months issues.

PlanFree ? Premium? IdkCountrythe Netherlands Operating SystemAndroid 9.0 My Question or Issue Hello everyone!I just started my 3 months free subscription,but when i got to my spotify account settings, i dont see that my subscription is premium. It s...

DobbeltjeKa
Visitor
Plan Free ? Premium? Idk Country the Netherlands Operating System Android 9.0 My Question or Issue Hello everyone! I just started my 3 months free subscription,but when ...
2019-11-15 11:34:47 PM
2019-11-16 9:38:22 AM
OneByBoo
Roadie
734 Views
1 replies
0 likes
Account
Premium
Subscription

734 Views
1 replies
0 likes

Spotify in Russia

Hi everyone, I got Spotify back when I was living in the US and right now I'm back in Moscow. I pay for premium since I love this service, but it would make my life a lot easier if I could pay with a Russian card instead of the overly complicated sys...

Olysim
Casual Listener
Hi everyone, I got Spotify back when I was living in the US and right now I'm back in Moscow. I pay for premium since I love this service, but it would make my life a lot easier if I co...
2019-11-16 2:17:57 AM
2019-11-16 9:35:03 AM
OneByBoo
Roadie
8897 Views
3 replies
1 likes
Account
Other
Premium
Subscription

8897 Views
3 replies
1 likes

Unable to link Google Home

I keep trying to link to my Spotify Premium account while setting up my new Google Home. Every time I click Continue on my Android phone once my Spotify account is identified, I just get a blank browser window, with client3.google.com written at the ...

zakgottlieb
Regular
I keep trying to link to my Spotify Premium account while setting up my new Google Home. Every time I click Continue on my Android phone once my Spotify account is identified, I just g...
2018-01-05 5:00:18 PM
2019-11-15 9:58:50 PM
user-removed
Not applicable
711 Views
2 replies
3 likes
Account

711 Views
2 replies
3 likes

Lost discover weekly

Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!

inigoplc
Newbie
Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!
2017-06-14 4:40:35 PM
2019-11-15 5:58:03 PM
rileyt
Regular
1236 Views
3 replies
0 likes

1236 Views
3 replies
0 likes

I can't see all albums by Moonsorrow

PlanFree/PremiumCountryMorocco Device(Macbook Pro, Huawei P Smart 2019)Operating System(macOS Sierra, android 9.) My Question or IssueHey all, I can't see nor play all albums by a band called Moonsorrow. My coworker can play and see the albums and it...

aellea
Newbie
Plan Free/Premium Country Morocco Device (Macbook Pro, Huawei P Smart 2019) Operating System (macOS Sierra, android 9.) My Question or Issue Hey all, I can't see nor...
2019-11-15 2:45:41 PM
2019-11-15 5:50:20 PM
Luan
Spotify Star
307 Views
1 replies
0 likes
Account
Premium

307 Views
1 replies
0 likes

Account has random email address assigned

PlanPremiumCountryUK My Question or IssueI've just reinstalled Spotify on my phone after getting a constant "No internet connection available". I'm trying to log in using my Spotify credentials but I've forgotten my password. I had been logging in th...

amarsha4
Regular
Plan Premium Country UK My Question or Issue I've just reinstalled Spotify on my phone after getting a constant "No internet connection available". I'm trying to log in using my...
2019-11-15 10:49:19 AM
2019-11-15 5:46:53 PM
Luan
Spotify Star
1073 Views
1 replies
0 likes
Account
Login

1073 Views
1 replies
0 likes

Solved!! Playstation 4 Spotify doesnt load or play any songs, error code is different everytime the app loads

PlanFreeCountryMexico DevicePlaystation 4 My Question or IssueBeen using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to play songs or load the app. Im able to log in but thats it, i cant load songs using PS4 qu...

ChrizTaylor
Casual Listener
Plan Free Country Mexico Device Playstation 4 My Question or Issue Been using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to pla...
2019-11-11 10:35:37 PM
2019-11-15 4:57:06 PM
Luan
Spotify Star
1962 Views
3 replies
0 likes
Account
Login
Other

1962 Views
3 replies
0 likes

Solved!!Superuser Contribution I want to fix my user name

Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happened. My user name changed into long characters. And I...

31wrxwrdx6gyagy
Casual Listener
Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happene...
2019-11-13 2:23:17 PM
2019-11-15 4:52:05 PM
31wrxwrdx6gyagy
Casual Listener
1045 Views
4 replies
0 likes
Account

1045 Views
4 replies
0 likes

Account disabled?

My Question or IssueMy Spotify app signed itself out and I cant remember the password since setting up years ago. When resetting password, it won't find the account that my email or account name is attached too. I found this email that says the follo...

pinkse123
Casual Listener
My Question or Issue My Spotify app signed itself out and I cant remember the password since setting up years ago. When resetting password, it won't find the account that my email or account ...
2019-11-15 9:06:18 AM
2019-11-15 4:44:27 PM
OneByBoo
Roadie
689 Views
3 replies
0 likes
Account
Login
Premium
Subscription

689 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts