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Can't get premium on iphone.

Can't get premium on iphone.

I added the correct ammount and tried to get premium on the latest version of spotify on my iphone 5. I look around the settings option and couldn't find the option to get premium. I've never had this issue before the UI overhaul. Anyone else on an apple device experencing the same problem?

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5 Replies

Hi @zachm3330, welcome to the community!

 

What exactly do you mean by "I added te correct amount"?

 

Can you tell us more details of what happened?

BittencourtSpotify Star
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I had enough money in my itunes account to get premium, but I couldn't find the option in the app to actually buy it.

Oh now I get it!

 

Currently it's not possible to purchase Premium with iTunes credits. 

 

You can support this Idea by giving kudos if you want it to be implemented in the future 🙂

 

 

BittencourtSpotify Star
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I'm pretty sure it was possible before to get premium using iTunes credit, I remmember a friend showing me last month before the UI overhaul.

Hey @zachm3330

 

Right now subscriptions can not be purchased through the iOS app (via iTunes) until July. In the past during Spotify's introduction offer, users would accidentally subscribe through the app instead of the website causing a lot of confusion. This decision was made to make the offer go more smoothly. Sorry for the inconvenience.

 

You can still subscribe to premium via http://spotify.com/premium

 

Tweet from Spotify support on Twitter:

 

"During our Intro Offer, in-app purchases are not available. Get started with Premium at http://spoti.fi/1qSoQB4"

 

https://twitter.com/SpotifyCares/status/735442901442908160

MattSudaSpotify Star
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