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Can't join my family account

Can't join my family account

I got kicked off my family account and am not sure why.  I recieved the link from the account holder and entered in the same mailing address but it still does not allow me access.

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1 Reply

Hi, @ddolgov!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and the email address of the person you'd like to invite to your plan.

 

You can also use our Contact Form to get email support

 
Don't hesitate to drop us a message if you need us again.
 
BittencourtSpotify Star
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