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Can't log in on Spotify mobile?

Can't log in on Spotify mobile?

 

 

Free

Switzerland

 

Device

Huawei P20 Lite

Operating System

Android 8.0

 

My Question or Issue

When I try to log into Spotify on my phone, nothing happens. I enter the correct password and email, but when I click on log in, it doesn't actually try to. There's no error message or anything.

When I tried to reset my password, it tells me something went wrong and to try again.

Reply
2 Replies

Hi there,

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info.

This should help clear things up!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Is your internet connection okay? Have you tried redownloading the app or restarting your phone? Does it not give an error  of misentering your log in credentials? 

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