Can't logout

[EranM]

Hello,

Perhaps this problem has already been posted, but since I didn't find anything, here is my problem:

My girlfriend logged in a while ago on my computer. When I wanted to log her out and log myself in, I noticed that I wasn't able to do so.

This only occurs at the home page (and all pages related to that). On pages like support.spotify.com and community.spotify.com I am able to login and logout whichever account is being used

Does someone know how to fix this? So a way to log her out?

Things I tried:

- Logging out manually (via the menu)

- Clearing cookies

- "Log out everywhere"-button

Thanks in advance.

Faithfully yours,

EranM

[MaryS]

Hey EranM,

Thanks for posting.

Do you mean you're still seeing your girlfriend's account when you head over here? A screenshot of the issue would help speed things up, too.

Speak to you soon.

Thanks!

[EranM]

Thanks for your reply!

You aren't correct and you are.

You aren't in the way that that page wasn't accessible because someone was logged in. My gf managed to log out via another device ("Logout on all devices"), but now I still can't login. The login page gives me an error (attachment).

I am able to login on Chrome (I am using Mozilla Firefox currently), but I want to be able to login on Spotify on all devices. :$

Gr. EranM

P.S.: The translation of the error is "The page doesn't redirect correctly". The url is https://accounts.spotify.com/nl-NL/login/?continue=https%3A//www.spotify.com/nl/account/overview/