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Can't pay because it says that my card is from a non-suported country

Can't pay because it says that my card is from a non-suported country

Hello, I am having a problem when paying with my AMEX credit card. It says that my country is not supported (I'm from Peru and it is a supported country). The card is also from Peru, so I really don't have a clue why this is happening. 

If someone has an answer, it will be appreciated.

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1 Reply

@JmanAA

 

You should contact customer support through this link:

 

https://support.spotify.com/contact-spotify-support/

 

They'll help you out. They take, at the most, 24 hrs to get back to you.

Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.

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