Can't update payment details

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Can't update payment details

bastienbbt
Newbie

Hello Everyone, 

 

I have been trying to update my paymnt details for the last few days, it seems that the same message appears over and over: "Oh no! Something has gone horribly wrong". I have tried to use the mobile app, different web browsers, etc, etc, but I can't bypass this issue. 

 

Has someone experienced the same issue and found a solution? 

 

I look forward to hearing from you, 

 

Bastien 

2 Replies

Re: Can't update payment details

Thorplay
Music Fan

I'm in the same boat, 4 days now trying and always end up with the same Oh no message. Just want to update my CC info so I don't lose premium.

Re: Can't update payment details

mortenlk
Newbie

Exactly the same issue here. Has anyone reported it directly to Spotify (not the community)?

 

Regards,

 

/Morten

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