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I want to cancel my subscription but cannot log in. I have tried to log in with Facebook and failed also. I have not kept a written record of my password. My daughter did have a Spotify Account using this e-mail and that may be the problem. Please could this be sorted before I am billed again?

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Hey there @Stjohnsboy,  welcome to the community!

 

Are you able to reset your password here? Once you get access to your account you'll be able to cancel your subscription here.

 

If you are unable to access your account use this form to contact Spotify. Alternatively, you can use this form.

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

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