Cancelling premium on charge date. Do I still get the next month?

[Peepser]

I am cancelling premium as they will not prorate the 3 month for 99 cent offer, even though I am a new customer. The charge date for my first month was yesterday. If I cancel now, do I still get the next month on premium, or does it revert to free account immediately, even though I have paid for premium?

[OviiiOne]

Hi and welcome to the community!

If you cancel Premium right now, you will get Premium until next month.

Anyway, if you are a new user, and never had premium before, maybe it's a payment issue, so you should contact with Spotify Consumer Support filling this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.