Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot Log In

Solved!

Cannot Log In

I had an account on my iphone. Tried to log in from the desktop app, apparently there was a problem (googled it and saw that others have the same problem) so I decided to change my password and try again. Did that. Now I cannot log in my iphone...I am trying to contact Spotify but apparently you cannot do that.... HELP!

Reply

Accepted Solutions
Marked as solution

I don't mean to state the obvious but obviously you have changed your password so you know that but I had a problem with me username. Assuming you have used your email as a username: e.g. Example1@email.com your actual username would be example1. So take off the "email.com" hope this helped ๐Ÿ‘

View solution in original post

7 Replies
Marked as solution

I don't mean to state the obvious but obviously you have changed your password so you know that but I had a problem with me username. Assuming you have used your email as a username: e.g. Example1@email.com your actual username would be example1. So take off the "email.com" hope this helped ๐Ÿ‘

You are awesome! Thanks a lot.

 

Dear Spotify,

 

If you are listening...since when is it obvious that your username is your login email without the "@example.com" part???

May I answer your question: No, it is not obvious!

 

Thanks for the solution, as well!

My username is jackupton57 because my email is jackupton57@gmail.com

My username is jackupton57 because my email is jackupton57@gmail.com

Yes it's really obvious

So why is it really obvious?

For example, you are Jackupton57 because you registered with jackupton57@gmail.com. What would happen if there is another user that registered with jackupton57@outlook.com or perhaps a third one with jackupton57@yahoo.com?

Suggested posts