Cannot change email address

[sonorhc]

I permanently lost access to the email account my spotify premium account is linked to. I can still login to my spotify account, so to prevent future problems I tried changing my email address on the account through the web portal. Whenever I try to change the email address I get the following error.

For your protection we are unable to process your request at the moment. Please try again later.

Additional details are below. 

Plan

Premium

Country

U.S.

Device

PC, Windows

Operating System

Firefox, Chrome

[Billy-J]

Hey @sonorhc, thanks for reaching out to the Community!

Since you still have access to your Spotify, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!