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Cannot create an account

Cannot create an account

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hello,I want to create an account for my wife and instead of creating it spotify says Oops. Is there some phone number or online help? I am paying family subscription for years and this makes me mad.

thanks

andrej

Reply
1 Reply

Hi there @AndrejZ,

thanks for reaching out !

 

I would recommend creating the account on a different device than the plan's owner device.

 

Then try using a different web page or incognito to create the account.

 

Let me know how it goes 🙂

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