Cannot log in

[bastilleiscool]

I study in the uk and have moved back to Belgium for the summer holidays. Since I came back, I can't log into my spotify account anymore: I open the desktop app, where there is the welcome page, I select " log in with facebook" and a window on google chrome opens saying "Logging in to Spotify... " and then shuts down after a few seconds. NB: I did change my country settings from UK to BE and I did try to reinstall the app again. Nothing seem to work 😞 can someone help me please?? thank you 

[osornios · Accepted solution]

Hey @bastilleiscool,

Try to login directly to the app using your Facebook email address (the one you use to login) as username and your Facebook password.

Hope it helps. 🙂

[bastilleiscool]

osornios,

you are my saviour !! It worked and I can finally log in again 

To be honest I didn't think anyone would reply so thank you very much for your help, highly appreciate it!

Have a good day :))

[osornios]

You're welcome. Glad I was able to help. 🙂