Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Cannot login it says I'm in offline mode

Solved!

Cannot login it says I'm in offline mode

 

Plan

Premium

 

Country

Hungary, but right now I'm in Greece

 

Device

Huawei mate 9

 

Operating System

Android

 

My Question or Issue

 I was logged in and it worked until 2 days ago when it just suddenly logged out and now it doesn't let me to log in again anymore. It says: "You are in offline mode, you can just connect to Spotify with internet." But I'm on WiFi, and still why it logged out suddenly? 

Reply

Accepted Solutions
Marked as solution

Hello @alexakarola!


I'm sorry but Spotify is trying to figure out how to solve that problem. Right now it's not possible to solve it. You can check this Spotify answer. I'll keep you posted when they can finally solve it.


Thank you and I hope this helped, Jose 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hello @alexakarola!


I'm sorry but Spotify is trying to figure out how to solve that problem. Right now it's not possible to solve it. You can check this Spotify answer. I'll keep you posted when they can finally solve it.


Thank you and I hope this helped, Jose 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts