Spotify Community

alexakarola · 2018-08-14

Plan

Premium

Country

Hungary, but right now I'm in Greece

Device

Huawei mate 9

Operating System

Android

My Question or Issue

I was logged in and it worked until 2 days ago when it just suddenly logged out and now it doesn't let me to log in again anymore. It says: "You are in offline mode, you can just connect to Spotify with internet." But I'm on WiFi, and still why it logged out suddenly?

Jose_M · 2018-08-14

Hello @alexakarola!

I'm sorry but Spotify is trying to figure out how to solve that problem. Right now it's not possible to solve it. You can check this Spotify answer. I'll keep you posted when they can finally solve it.

Thank you and I hope this helped, Jose 🙂

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View solution in original post

Jose_M · 2018-08-14

Hello @alexakarola!

I'm sorry but Spotify is trying to figure out how to solve that problem. Right now it's not possible to solve it. You can check this Spotify answer. I'll keep you posted when they can finally solve it.

Thank you and I hope this helped, Jose 🙂

Jose_MSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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