Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cant change Country in account

Cant change Country in account

Hello, I created my spotify account by linking it to my facebook while I lived in the US. Now I moved to El Salvador and want to change the account to El Salvador to be able to pay Spotify Premium with my Salvadorean credit card. But when I try to change the country the box is greyed out and I cant select it. I clicked on the link where supossedly you can change the country in the payment methods but I can't find the option. 

 

Please help. 

Reply
1 Reply

Hey @juliosalaverria,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts