Help Wizard

Step 1


Cant reach browse menu

Cant reach browse menu

Hey all,

i cant reach my browse menu, and it says "there is a problem" on this screen. what should i do ?

you can see the screenshot, it is turkish but you can understand what i said.


2 Replies

Hi @deafzombie, welcome to the Spotify Community!


To start, can you let us know what device, operating system, and version of Spotify you're using?


Also, try reinstalling Spotify in your device with these steps.


Let us know how it goes. Have a great day!

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it is pc version. it restarts all the time when i turned off the pc:) but cant solve the problem

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