Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Change Country in Account setting

Change Country in Account setting

Hi,

I have relocated from US to HongKong-Singapore last year and I am looking to get a family subscription for my other family members, however when I am at the Account setting [Edit Profile], the Country drop-down is greyed out.

 

May I ask how I am able to change the country setting? I found a topic dated in 2017 and followed the instruction on cancelling the subscription to change country, but it is still greyed out after I have canceled it.

(my subscription is until end of April)

 

 

Thanks!

Spotify Question.JPG
Reply
3 Replies

Hey @juvenchan,

 

You need to wait until your account has reverted to the Free plan. Until then, you won't be able to change the country setting via dropdown.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I missed it by a day before it auto subscribed for a new month.

Is there a day to expedite the process instead of waiting for it to become a free subscription?

 

Thanks!

Unfortunately not.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random