Change username

[tefotazo]

When I register, I do it with my Facebook account. Spotify uses my Facebook Id Number (impossible to remember). Have someone idea how I can change my username? Because I want to close my Facebook account and I, also, need to remember my username to log into Spotify. I thoght about closing my account and opening other, but I have a promotional contract with my Phone company that has benefits with the Premium Account price.

Someone can help me?

[Carina]

Hello @tefotazo and welcome to the community!

I see some problems with your request. Usually you need to follow the steps outlined in this post: http://community.spotify.com/t5/Newcomers-and-Contribution/Tutorial-How-to-Disconnect-Spotify-from-F...

Which means opening a new account and request the removal of your old one. But since you are still on the contract, I suggest reaching out directly to the official support team by using this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/. And ask them what to do or if they can help you (or if you need to get in touch with your mobile provider).

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.