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Changed email and password

Changed email and password

So the account im currently on, logged in with facebook.

I have access to creditcard information, mobile phone number connected, old email and old password.

Still there is no way for me to recover the account from a hacker who just changed email and password?

Reply
1 Reply

Hey there, @oliverc50

 

Thanks for coming to the Community.

 

If you think someone has had access to your account, we'd recommend checking out this article:
https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/

 

This has steps on how to change your password, sign out everywhere, and contact Support.

 

Let us know if there are any other questions 🙂

 

Many thanks,

/M

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