Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
bankyanks - Can you change your postal code at all here? Once that's changed, you should be ok.
No there's no postal code option. It just asks for my country. It asks for my postal code when go into change my country but then it needs me to change my banking details. Then because I'm not changing anything except the postcode it rejects it.
Ok, if you let me know your new postal code through PM here, I'll get it changed for you.
My payment information is not changing but I want to change my location for Songkick to New York, NY, so I am notified of local NYC concerts. Can you help?
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I can not change without changing my payment which I do not want to do.
What does PM you mean?
@sklene wrote:
I can not change without changing my payment which I do not want to do.
What does PM you mean?
Send @Sam a Personal Message (click below):
http://community.spotify.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/25
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Thank you!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…