Charged 3 times

[Caitch]

Just checked my credit card bill and I've had £9.99 charged 3 times this month. I've been a subscriber for years so this isn't user error.

How do I get this resolved and refunded?

[jesscaaa222]

I've been charged 3 times as well!!!! what's going on???

[atom1989]

Hello guys!

Please read information provided here to solve your problem

https://support.spotify.com/uk/problems/#!/article/why-charged-twice

[Caitch]

Sorry atom1989, not the problem I have. This is a long term ongoing subscription 6yrs that has just charged 3 times. Not a mistake on my part.

[atom1989]

There is contact link to support.

Keep in mind If support replies you to check community for a solution or if you received your case number (#XXXXXXXX), please reply back even if there is "no reply" tag and tell that you still need help. If your inbox is empty please check spam.

Support usually replies within 24-48 hours.