Charged for Family Subscription by mistake

[NickDigenis]

On June 6th I bought the 3 month premium summer offer. Today I went to check if my subscription has been renewed because I didn't get an email and it seems that I started a family plan by mistake on June 24th and been charged for 4 months without knowing it. Is there a way to get a refund or at least use the money to pay for future months of premium? The total amount that I payed is 44 euros but I should had payed only for the last two months (September and October), so after the summer offer had ended.

[ahoins · Accepted solution]

Yes this happend to my friend and she had to send a messge to spotify support explaining what happened and they gave her a refund and charged her the correct amount.

[NickDigenis]

Thank you, I just sent an email to support with the issue