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Charged for premium and didnt want to pay

Charged for premium and didnt want to pay

Please help! I was charged on my card for premium and I didn't want to pay
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2 Replies

Hi @sit2win!

Sorry to hear you're having trouble!  Spotify uses a subscription based form of payment.  If you subscribe to Spotify Premium, the card you subscribed with will be charged $9.99 +tax per month ($4.99+tax with the student discount).  This is renewed automatically each month until you unsibscribe from Spotify Premium.  If you want, you can unsubscribe by going to Spotify.com and clicking on the account button on the top right hand side of your screen.  Then from there you can see what kind of subscription you have, free or premium, and you can subscribe/unsubscribe to whichever service you want.  Once you unsubscribe your card will no longer be charged.  Hope you find this helpful!  Let me know if you have any other questions!

Hey @sit2win

 

Check out this support article:

https://support.spotify.com/account_payment_help/payment_help/refund-policy/

MattSudaSpotify Star
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