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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 196675 Views
  • 720 replies
  • 63 likes
  • Account
  • 196675 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101611 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101611 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55012 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55012 Views
  • 58 replies
  • 8 likes

Charged 3 months subcription when signing up for a 3-month offer at DKK 9

My daughter signed up for a 3-month period at DKK 9 beginning December 2016 to see if she wanted Spotify. She is a "first-time-user" and has never had Spotify before!!!!! So there is no other account.I also took the apparently too-good-to-be true off...

  • Newbie
  • My daughter signed up for a 3-month period at DKK 9 beginning December 2016 to see if she wanted Spotify. She is a "first-time-user" and has never had Spotify before!!!!! So there is no other account...
  • osornios
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Abonnement spotify bouygies

J'ai une option premium avec mon mobile je l'ai validé avec eux mais cela ne ma l'a pas pris au niveau de spotify comment faire?

  • Newbie
  • J'ai une option premium avec mon mobile je l'ai validé avec eux mais cela ne ma l'a pas pris au niveau de spotify comment faire?
  • osornios
  • Spotify Star
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Offline mode not giving me an option to turn on download

When I go to my settings, the option to turn on Offline mode is unavailable. I am going on a long flight and would like to download my music to listen to it, but when I click my playlists to download, it says Go to Settings to download using cellular...

  • Casual Listener
  • When I go to my settings, the option to turn on Offline mode is unavailable. I am going on a long flight and would like to download my music to listen to it, but when I click my playlists to download...
  • osornios
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Pwede ba magauto unsubscribe yung premium?

Kasi nasasayang yung pera ko eh, di naman pwedeng lagi kong ichecheck yung site para malaman kung kelan maeexpire yung premium ko, nasasayang yung pera ko akala ko naka auto unsub.

  • Newbie
  • Kasi nasasayang yung pera ko eh, di naman pwedeng lagi kong ichecheck yung site para malaman kung kelan maeexpire yung premium ko, nasasayang yung pera ko akala ko naka auto unsub. 😄
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Spotify country issues

Hello, Spotify in my devices keep suggesting gigs in Paris, and I (unfortunately) haven't ever been there. My account contry is correctly set to Brasil. How can I solve this?

  • Newbie
  • Hello,   Spotify in my devices keep suggesting gigs in Paris, and I (unfortunately) haven't ever been there. My account contry is correctly set to Brasil.   How can I solve th...
  • osornios
  • Spotify Star
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 88 Views
  • 1 replies
  • 0 likes

can't log in/changed users (FB)

I tried to import my sister Spotify playlist (facebook created account) to my spotify (non facebook created account), i clicked on find friends on the left banner and put in my sister facebook email and psw. Now i dont either have her playlist nor sh...

  • Newbie
  • I tried to import my sister Spotify playlist (facebook created account) to my spotify (non facebook created account), i clicked on find friends on the left banner and put in my sister facebook email ...
  • osornios
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

how to delete my account

I want to delete my account and make a new one! I want to use my student discount on another account so I need to delete my old one because it says my student details are still on the old one even though I have taken them off. It won't let me apply m...

  • Newbie
  • I want to delete my account and make a new one! I want to use my student discount on another account so I need to delete my old one because it says my student details are still on the old one even th...
  • feelikeastrangr
  • Community Legend
  • 54 Views
  • 1 replies
  • 0 likes
  • 54 Views
  • 1 replies
  • 0 likes

Solved!! Facebook connected account

Hey, I was using my (banned?) facebook account to log in to spotify so I cannot access to my account by fb. Is there any way to login? Facebook thinks that I have fake name on account (**bleep**?).

  • Newbie
  • Hey, I was using my (banned?) facebook account to log in to spotify so I cannot access to my account by fb. Is there any way to login? Facebook thinks that I have fake name on account (**bleep**?).
  • osornios
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

I finished my premium subscription and they charged on my account

Two days ago I canceled the Premium subscription and today I saw the carge on my account. What can i do? Is there any way to get my money back? Can I contact spotify to claim it? Thank you!

  • Casual Listener
  • Two days ago I canceled the Premium subscription and today I saw the carge on my account. What can i do? Is there any way to get my money back? Can I contact spotify to claim it?   Thank you!
  • n_letitbe
  • Casual Listener
  • 87 Views
  • 2 replies
  • 0 likes
  • 87 Views
  • 2 replies
  • 0 likes

Solved!! Cant change location

I live in New Zealand and have an New Zealand IP address, but I am unable to change my location from the United states, and therefor having problems logging in.

  • Newbie
  • I live in New Zealand and have an New Zealand IP address, but I am unable to change my location from the United states, and therefor having problems logging in. 
  • Bittencourt
  • Spotify Star
  • 313 Views
  • 3 replies
  • 0 likes
  • Account
  • 313 Views
  • 3 replies
  • 0 likes

Improve support

Spotify does advertise the great idea to get Premium cheaper as a student... who needs it if the support does not check your student ID? Until today I have sent about 8 mails to their great support without any answer. Thank you for the great help!!! ...

  • Newbie
  • Spotify does advertise the great idea to get Premium cheaper as a student... who needs it if the support does not check your student ID? Until today I have sent about 8 mails to their great support w...
  • Robert_W
  • Community Legend
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution facbook freinds not showing

Hi! My problem is that i can't see my friends from facebook in my PC Spotify application. or app I'm know that some of them use Spotify and are logged in by fb. When im trying to search friends on PC and app there not there. My Spotify is connected w...

  • Visitor
  • Hi! My problem is that i can't see my friends from facebook in my PC Spotify application. or app I'm know that some of them use Spotify and are logged in by fb. When im trying to search friends on PC...
  • FabianS_Bogota
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Changing country and family account

Hello. I have one problem. I signed up a family account without any problem. Problems were coming later, because my family cannot be added as they are in Germany and my profile says I'm in Spain, because I logged in with my Spanish Facebook. The acco...

  • Visitor
  • Hello. I have one problem.   I signed up a family account without any problem. Problems were coming later, because my family cannot be added as they are in Germany and my profile says I'm...
  • Maxim
  • Spotify Star
  • 156 Views
  • 5 replies
  • 0 likes
  • 156 Views
  • 5 replies
  • 0 likes

Solved!! Charged for no reason

I was charged $7.99 for Spotify on the App Store (without any mention of the app costing $7.99) so I assumed that was subscription fee. But I have no premium, what's wrong ?

  • Casual Listener
  • I was charged $7.99 for Spotify on the App Store (without any mention of the app costing $7.99) so I assumed that was subscription fee. But I have no premium, what's wrong ?
  • Maxim
  • Spotify Star
  • 153 Views
  • 3 replies
  • 0 likes
  • 153 Views
  • 3 replies
  • 0 likes

Wrong E-mail, how to change?

Hello. I want to reset my account for reasons. Long story short I created a Spotify account with my Main E-mail, let's call it "live.se"My user name is Falth95Using free mode I connected my account with facebook, later a friend offered me Premium via...

  • Casual Listener
  • Hello.   I want to reset my account for reasons. Long story short   I created a Spotify account with my Main E-mail, let's call it "live.se" My user name is Falth95 Using free mode &...
  • Jacob
  • Community Legend
  • 187 Views
  • 3 replies
  • 0 likes
  • 187 Views
  • 3 replies
  • 0 likes

Some albums are on Spotify, but not available in New Zealand

Hi there, I'm on Spotify in New Zealand.I cannot access or play some albums of my favourite artists (for example Above & Beyond, "We Are All We Need," and Gareth Emery "Northern Lights"). These albums ARE on Spotify, as my friends in Australia and ot...

  • Newbie
  • Hi there, I'm on Spotify in New Zealand. I cannot access or play some albums of my favourite artists (for example Above & Beyond, "We Are All We Need," and Gareth Emery "Northern Lights")...
  • RougePanda
  • Casual Listener
  • 509 Views
  • 1 replies
  • 3 likes
  • Account
    Subscription
  • 509 Views
  • 1 replies
  • 3 likes

Superuser Contribution Improve the way you verify premium accounts

Hi, I was part of a premium account held by an extended family member. We all live at the same house. I got an email last week asking that I verify my zip code so I could remain on the premium account. I entered my zip, as there was nothing in the zi...

  • Newbie
  • Hi, I was part of a premium account held by an extended family member. We all live at the same house. I got an email last week asking that I verify my zip code so I could remain on the premium accoun...
  • FabianS_Bogota
  • Roadie
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice per month

In the case that a user has created 2 accounts inadvertently, and has been charged twice because of it, and given that you are not capable of refunding charges that are over 14 days old, an elegant solution would be to close the obsolete account and ...

  • Newbie
  • In the case that a user has created 2 accounts inadvertently, and has been charged twice because of it, and given that you are not capable of refunding charges that are over 14 days old, an elegant s...
  • FabianS_Bogota
  • Roadie
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes