Charged premium

[Anr6563]

So I was charged $5.40 on my account when I was trying to search up my college and get the student discount. It said it did not recognize me so I did not get premium, yet it still charged me. Help??

[Maxim]

Hey @Anr6563,

This is something Spotify Customer Support can look into 🙂

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours, sometimes even faster.