Compra de premium

[helenaaa]

Tentei comprar 3 meses de premium por R$1,99 (promoção) + 1 mês pré-pago de R$16,90, que no total daria aproximadamente R$19,00, mas o boleto vem como se fosse apenas R$16,90, os três meses por R$1,99 estão inclusos? 

[Alejandro_C]

Hey there!

We can help you out in English here, or you can get support in Portuguese via this contact form, or on Twitter with the @SpotifyAjuda handle.

We hope this helps 🙂

[Mayk_rod]

He just Said that is not possible pay the Bank slip by the price of the promotion. Because the correct is pay 1,99 and use the software for 3 months. However, when we try to generate the payment guide the lower price is 16,99. Why does it happen? Would be this price for 4 months? Because 1,99 is the price promotion and 16,99 the normal price, but if it happen the price of the generate guide must be 19,00. Can you help?