Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Confused whether I'm signed up...

Solved!

Confused whether I'm signed up...

When I attempted to sign up for student Spotify premium, I got an error saying "We couldn't verify that you're a student, please try again." I went ahead and started a one-week trial in the meantime while I try to manually verify that I'm a student (I haven't had the chance to yet). My credit card has been charged $5.40 forSpotifyy... does this mean that my account is now going to begin giving student premium access? 

 

Thanks, 

Matthew

 

 

Reply

Accepted Solutions
Marked as solution

Hey @matthewc666

 

Try using this site to validate.

 

If it succeeds, when you log back in your Spotify account, and look under the subscription tab the price will change to $4.99 for your upcoming renewal date. If you see the $9.99 rate, then you still don't have Student Premium.

 

Hope it helps. 🙂

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @matthewc666

 

Try using this site to validate.

 

If it succeeds, when you log back in your Spotify account, and look under the subscription tab the price will change to $4.99 for your upcoming renewal date. If you see the $9.99 rate, then you still don't have Student Premium.

 

Hope it helps. 🙂

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi there,

 

If you haven't receive a receipt from Spotify, it's likely a pending charge that will be returned back to your account (around 2 days depending on your bank).

Suggested posts