Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Connect Spotify on iPhone app

Solved!

Connect Spotify on iPhone app

Hello

i have the app on my iPhone.

i've changed my Bank account and Spotify hasn't bien paid.

i've changed it and since i did it, i can't Connect myself on thé app.

when i Write my mail and password 

a message : this mail is already created 

like if i clicked on "create a count " instead of "Connect"

it is weird because it works on sonos and internet Spotify site

thanks for your answer 

corinne

Reply

Accepted Solutions
Marked as solution

Hey @Corraja351,

 

Please try logging in using username and password instead of email address and password.

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @Corraja351,

 

Please try logging in using username and password instead of email address and password.

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you very very much !!!
It's ok
😃😃😃😃

Suggested posts